Ordered shower on a Monday by Thursday still no information on delivery. Sent email regarding delivery with a promise to respond within the hour but to no avail. Phoned on Monday to be told the system hadn't transfered my order. The kind lady promisd to send the order out on next day delivery so hopefully they have redeemed there selves otherwise I won't be ordering again.
After searching through the big DIY store sites I came across Bath Empire. The quality and value are fantastic. Delivery was fast and efficient. Ordering was simple. What more could anyone want. I would recommend Bath Empire every time. This style of tap is double the price at least on other sites. Highly recommended.
The shower unit itself is of great quality and my customer is very happy with it but the product arrived loose in a plain brown packaging case with bubble wrap on the bottom only, which could have allowed it to become damaged in transit. The box was open because of the fact that the sealing tape, a single strip running along the opening, had come unstuck. There was no paperwork inside the box so no way of checking if all the parts had arrived until I assembled the unit, and there was no user manual for the customer either. Because of the quality I would use this company again, but if the next package arrive in the same condition then Ii would most certainly review the situation.
bought a luxurious type towel rail radiator , with an electric heater option all come well packaged and with good fitting instructions installed all ok and works fine so i am very pleased with it would recommend this company.
Bathroom suite it's self was as ordered , but if I had of been informed that delivery company just dump your delivery on roadside I would not of ordered , I was left with my delivery stuck half way up my street in a pallet and no way of getting it into my home, with 3 small children in the house to look after and impossible for me to either a) remove any item from pallet as I Cudnt lift it b) as well as having fear of my children running onto road as I was trying to separate items to try and drag them down the street into my home, at the finish I requested the driver to take item back, as by the time I could of getting anybody to help me the item would of been pinched or vanderlised , don't think delivery has been thought through properly, and expect you will lose a lot if custom through this , it will only work if advised on purchasing that you will need men to carry items off pallet on delivery , very unimpressed customer