Bathroom Trends reviews

Bathroom Trends reviews

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DELIVERY EXTREMELY SLOW AND THE CUSTOMER SERVICE IS DIABOLICAL

A WEEK AFTER I ORDERED A MIRROR FROM BATHROOM TRENDS I GOT AN EMAIL TO SAY IT WAS OUT OF STOCK SO I CHOSE ANOTHER MIRROR BUT AFTER TWO WEEKS AND SEVERAL EMAILS AND CALLS LATER I HAD STILL NOT RECEIVED IT SO I CANCELLED THE ORDER AND THREE DAYS LATER A DELIVERY ATTEMPT WAS MADE BUT I HAD ALREADY BOUGHT REPLACEMENTS SO I REFUSED THEM. I RANG AND EMAILED BATHROOM TRENDS TO TELL THEM THEY HAD BEEN REFUSED AND I WANTED A REFUND WHICH THEY SAID THEY WOULD WHEN THEY ITEMS WERE RETURNED. I RANG THEM SEVERAL TIMES TO FIND OUT WHEN I WOULD GET MY REFUND AND EVEN OVER A WEEK LATER THEY SAID THEY HAD NOT GOT THE GOODS BACK SO NO REFUND WOULD BE ISSUED !!! CUSTOMER SERVICE STAFF ARE QUITE ABRUPT AND EXTREMELY UNHELPFUL !! WOULD NOT BUY FROM THIS COMPANY AGAIN.
Bathroom Trends

Reply from Bathroom Trends

Incorrect but not going to argue on this website.
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No problems end-to-end

Ordered through web site, items delivered within the stipulated time, no problems with the items delivered. In other words, no problems end-to-end.
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Good selection of items but delivery tardy

Ordered a light pull switch but a week and a half later it hadn't arrived. Sent a chaser email which they did reply to and subsequently despatched the item - got the impression the order had been forgotten about. Not one of the cheaper internet suppliers but a good selection of stock.

Bathroom Trends Details

About this company

Great value internet only prices on a large range of bathroom taps, showers & bathroom accessories. including Grohe, Aqualisa, Hansgrohe, Bristan + many other makes

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