We saved 50% compared to a "specialist" company and although just installed I think I have been around long enough to know that the taps we received are also far better quality. I doubt I am wrong, but if I am then the quality of delivery gives me confidence that any shortcomings would be addressed.
I recently purchased the Jackoboard wetroom kit. No one a Bathrooms2U seems to have any product knowledge of this, referring you to the manufacturer. The instructions leave out key information, such as the tray will arrive with a top and bottom layer - you need to discard the bottom one, it's only packaging, despite it being made from the same material as the tray. Also - don't under any circumstances use ready mixed floor tile cement - it reacts with the material and will never set,. The tray material is effectively compressed foam, so if your tile cement doesn't set, it flexes, leading to tile cracking!
I cannot rate this company highly enough. I had difficulty ordering online, for some reason it would not take the order for more than one set of taps, so I phoned them up, and the young lady at the other end could not have been more helpful. That was on the Tuesday morning, Wednesday lunchtime my taps arrived, well packaged. What a surprise, finally the Chinese water torture I had been living with could go.
I had been looking for taps for three hole sinks and found it extremely difficult, I finally got them here and a lot cheaper than I had seen them anywhere else. I have now passed their information on to my daughter who is having an extension done this year . Great company
Having been ripped off in the past by two internet companies and having had to go into clawback with my Credit Card Providers, I scoured Trustpilot for negative reviews for Bathroom2u before ordering. Seeing more overwhelmingly positive (and it only being a £40 Grohe shower hose) I went ahead. I truly can say I had no problems and the transaction was smooth and professional from start to finish. The company appears from the negative reviews to have had stock and delivery issues in the past, but I found the delivery highly professional by a courrier and informed every step of the way. Ordering was quick and easy and properly systemized with a prompt automated order acknowledgment system and dispatch notification. It appears they have sorted their logistics now, then! Would definitely order from them again and don't hesitate, for my transaction, to give 5 stars.
Found what I needed straight away on their website,didn't have to hunt around. The website had very descriptive technical details for the product,which meant I had all the information I needed. Their price was the best after shopping around,and delivery speed was brilliant!
All my goods were delivered on time with excellent information provided; Even the item which arrived faulty was replaced and delivered the next day. They are an excellent Company to deal with and I shall have no hesitation in recommending then to others.
wow what a great service, every question asked by my plumber was answered by very knowledgeable staff. every thing came am next day as requested, well packaged, and good quality (the plumber said)
so thank you bathrooms2u
I am always a bit worried about shopping online as you can, and I have on occasion receive poor service. Not with Bathroom2u though. They have excellent customer service from the initial order to the delivery. Would definately use again and recommend without any hesitation at all.Thank you!
Ordered a number of items, prompt delivery, good communication. Had one query regarding the delivery, quick and very satisfactory response to phone and email communication
Goods delivered were faulty (cistermiser Combi dosing system). The casing would not over the dosing system and remain on. The dosinmg system would only work, activating water flow throught he unit when the outer casing is fitted. I had two outer casings delivered, presumably because this is a known fault. Neither would remain affix. I consequently rivetted two brackets to the outer casing and fastened this to the wall to anchor the outer casing. Now the unit works with no probs. I have even notified the manufacturers of this fault, but they have not responded to my email.
I think the above says it all!
Queries were answered and backed by E Mail with links prior to purchase so I could buy with confidence knowing I had the correct product to meet my requirements. I would certainly use the company again and would not hesitate to recommend to others.
You know that for some time now my wife has been nagging me about the leaky taps
and for peace and quiet I went on the internet and came up with Bathroom2U who had
the taps that would complement the basins.I ordered them and within 4 days they arrived.I signed for them :unexamined: On opening them I found one of them was damaged. The company replaced it within 4 days.I would recommend them to any
of my friends.
I would use Bathroom2u.com again despite once the order had been placed I was then informed it was out of stock. However, they kept me informed of progress, set my expectations and offered a refund. The product turned up on the date initially communicated, overall a good experience.
Found exactly the item I wanted at a far better price than elsewhere. Delivery was very quick, well within the given time. One niggle - despatch notice came after the item was delivered. That tells you how fast the delivery was, but it would have saved me worrying to know the item was on its way.
VERY PLEASED WITH THE QUALITY & PRICE OF THE PRODUCT, THIS WAS £45 CHEAPER THAN MY LOCAL PLUMBERS MERCHANT. DELIVERED WITHIN 2 DAYS OF ORDER AND KEPT UP TO DATE VIA EMAILS. I CANT FAULT THIS COMPANY,THIS WAS MY FIRST ORDER WITH THEM AND I WILL DEFINITELY USE THEM AGAIN
Very easy smooth transaction supplied and delivered as promised.All very refreshing these days, not a problem which is what we like being a construction buyer I can assure you this is not always the case.Certainly would nt hesitate to use them again and would happily recommend them.
Wigan showroom had a very wide selection of suites to choose from and it was great to be able to pick suite, tiles taps and accessories all under the same roof. Staff there were helpful but not pushy and the delivery went smoothly. Good quality at affordable prices.
Ordered 3 taps from them on monday and they arrived prompty by wednesday. Products were exactly as advertised, excellent quality and at a price no one else could match. 5 star rating from me
I phoned with a enquirey about a product and they rang back with all the information very quickly,nothing was too much trouble even before placing the order.The producte arrived the next day after the carrier emailing me with a one hour time slot and arriving on time!Would recommend the company highly.
What more can I say ?
Great experience. I ordered the part I needed and it was delivered the next day without any problems. The delivery company contacted me and texted ahead of the delivery to confirm the time of delivery. Very impressive service.
Good to be able to phone up and talk thru an order before making final decisions. Instills faith in a supplier which i found completely justified with a faultless process to receipt of the goods.
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