Excellent customer service, replaced the waste in 24 hours, how fab is that? Shower delivered as soon as it arrived at the warehouse, with a phone call to tell me it was there. Will definitely use Bathroom Trade with my next project. Many Thanks.
I couldn't believe that i'd actually found an online company with a clearly visible telephone contact number and a sales team that knew what they were talking about. I was unsure what would fit into my bathroom, but after a few phone calls to the tech line and sales line I now have the bathroom i've always wanted. I was kept informed on my order from start to finish and can't fault the service that bathroomtrade provided, keep up the good work as the service you provide is a rarity in this day and age.
Purchased item, received phone call could not fulfil order unless willing to wait a minimum of several months, I said no, so they said they would refund, have emailed since asking for my refund, email ignored so have started pay pal dispute to get money back.
I would recommend this company as they had my shower tray in stock and sent it out straight away. I had dealt with another company who said the tray was in stock but after waiting two weeks with no communication I telephoned them only to be told they did not have it in stock and did not know when they would get it. This is nothing like this with Bathroom Trade. They contacted me almost immediately, arranged a delivery date and it was there on time! Very good job I am very pleased!
I am very happy with the ordering and products on offer. Goods arrived on the day I was advised they would. Really nice quality shower door only quibble was the screw size provided to attach the door, we replaced with more substantial screws and then needed to buy new covers to fit new screws. Excellent service very pleased would recommend
I was surprised to find the shower doors had not been broken in transit....the packing did not look adequate. I still have not been able to examine them in full as they are too heavy to unpack completely myself.
It would be nice if you could get customers names right.............mine is DALE !!