Bathshop321 Customer Services reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
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trustpilot stars

Not bad, could do better replying to customers emails faster.

I was quite happy with the suite. I was disappointed at first as my order went through and I then get a call a few days later stating that the product will take another week to be delivered. I think Internet needs updating with stock more often. I find it quite frustrating that emails do not get answered faster. I am having to return some goods as they were not suitable. We'll see how that goes but doesn't seem great so far as I haven't received no reply to my returns form and to be told that I need to arrange return myself without being offered a service by yourself. Not bad on the whole though but just some suggestions for you.
    Bathshop321 Customer Services
    TrustScore 7.8 / 10
    532 Reviews

    Reply from Bathshop321 Customer Services

    Hi Dean

    Not bad is never good. May we apologise for your disappointment in what appears to be an isolated case?

    Please continue to liaise with the team to resolve if not already.

    Thank you for your valuable feedback.

    Customer Services
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