reliable service and on time arrived when said they would
when arrived on pallet only one man so was left outside on drive as he was not permitted to place in house where i wanted it. So was left on drive all day stopping me from leaving the house till i could get manpower to be removed from the drive at 6 in evening as could have been damaged or stolen. This method is ok on a building site but not for a private house.
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We were so close to getting the 5 star we always try to achieve.
In accordance with the courier’s insurance unfortunately they are not allowed to enter property these days, even though it does inform customers on the website of the delivery procedure I will ask the logistics department to inform customers when they are booking in a specific day with you.
I am sorry for the inconvenience this has caused and your comments have been taken on board and passed to the relevant department.
Thank you again for your order and we hope to hear from you again soon.