Bathshop321 Customer Services reviewed by

1 Reviews

Review by confirmed purchaser
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Synergy M100 L Shower Bath - missing instructions and panel bath baton supports not fitted correctly

Purchased a Synergy M100 L Shower Bath - arrived in good time, nice clean product - one issue there is no instructions on how to fit, plus the support baton for the front panel only covers half the bath - so u have to build a structure at the top lip side to support.
Helpline and support was good - however they had no valid instructions from the manufacturer and no reference PDF material - not very professional.
The bath itself and screen look good when fitted - just add a good few hours on trying to figure out how to fit it together.
    Bathshop321 Customer Services
    TrustScore 7.8 / 10
    532 Reviews

    Reply from Bathshop321 Customer Services

    Hello Michael,

    Sorry for your frustrations on fitting the bath but pleased to read you love the product now its all been fitted.

    As you know I look into all feedback and our IT team have come up with generic fitting instructions for the P shape baths and m100 baths.

    I have enclosed a link on the website for any subsequent orders as a result of your feedback.

    Thank you for choosing Bathshop321 and we hope to serve you again soon.

    Kind regards

    David S

    Bathshop321 team
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