I bought two mirrors as they were cheaper through bath store, when we can to hang them we found one of the mounting brackets wasn't bonded on straight so ended up having to fabricate some new mounts so the mirror hung level, they look ok now but I was fortunate to have the tools and know how to get around the problem.
To reply as a company, please log in to your business account.
I am very sorry to hear of the problem with your mirror and for the additional work caused. If you had notified us of this issue then as detailed within the contract between us, we would have replaced the mirror for you. If you have any further queries then please do not hesitate to contact us.