Thank you for taking the time to review Battery Force.
We were sorry to hear that your package arrived tatty and torn and delivered later than you anticipated. Your order was placed lunchtime and despatched on the Friday and delivered the next working day of Monday. Our couriers do not deliver on the weekend unfortunately.
Regarding the condition of the package, everything leaves our warehouse in a good condition and suitably packaged. If the packet is damaged the delivery can be refused and we will send out another.
Were the actual goods damaged in anyway?
Unfortunately we were not made aware of this issue until we got notification of your review today. If you ever have any concerns or questions then we can be reached by email on email@example.com or by phone on 01892 888 135.