Battle reviews

Battle reviews

Acceptable
6.3
from 0 - 10
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Gotten too greedy

£60 to boost to lvl 90? some of us like to level but now can't because there's nobody in the queues! Support time is ridiculously slow, longest someone should have to wait is an hr, 38 Hrs is a disgrace to the industry!!!
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Incredible log-in processes

Well, where to start?
I have an account which I rarely log in to. At first I tried to log-in using my password - which I seemed to have forgotten since my account got locked out for too many failed tries. Fair enough...

Therefore I initiated the process of resetting my password, entered the absurd amount of checks and text boxes to which I needed to answer a secret answer - answered correctly and got to the part where I could enter a new password. Entered my new password and tried to log-in again only to be shown the message "ACCOUNT LOCKED OUT DUE TO SUSPICIOUS ACTIONS"... I just reset the password, what the heck?
Alright, fine I ran through the long process of resetting my password once again and was finally able to log in. But that process took 14 minutes. And I fully understand that security is a high priority for Blizzard - but at least don't lock the account after just resetting the password, it's just silly and not to mention the captcha's EVERYWHERE.... :)
Whenever you log in from a new location your account automatically gets locked, lets say you go to a LAN party with friends and decides to play a Blizz game your account WILL be locked and you have to reset.
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god tidsfordriv

Rigtig nemt at finde rundt på deres site. bruger mange timer på blizzard games. :)
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Fantastisk god service!

Det var alle pengene værd at købe spillene fra deres hjemmeside! Service er i top så snart der er det mindste problem!
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Super fedt

Syns Blizza er super rar til at hjælpe vis man har problemer
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God service hvis man selv gør en insats :)

Jeg har flere gange blevet hacket og har skulle bruge hjælp hvergang har ringet og har altid fået løst problemt. Ventetiden for at komme ind er måske lidt lang men det er nu ik det største problem :)
Men man kan også sende en ticket for at få hjælp men har aldrig blevet hjulpet der, men hvis man har et problem så skal man ringe til dem:)
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inferior support

Blizzard are laughing all the way to the bank over the stupid people who are paying them for the worst support in any gaming history !
After Pandaria u are NOT getting answers on raported issues or bugs .
50 raports bout the fishing timer bugg have lead to NOTHING.
The morons are mocking paying costumers and they dont give a shit about it !
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I feal they just dont care about old players at all....

I played wow a few times but make long breakes, months is not unusal for me, now i wantet to pay and take an month or 2 more looked forward to it.... banned

I asked support what happend as im sure i was banned for no reason, they said i have to give a lot info like passport and my driver license, well in times where that can be misused i cant give private infos like that, and i even tild all my old adresses all that only i can know, and a little friendly help? nope they even not told me the ban reason (my guess is it may have been hacked as i had my off time)

I rate a lot but this is one of the really rare days i only give 1 star.

Reason:
Banned and no reason
Support who not help even if i tell a lot only i can know
I´f something changes i will reconsider this rating, as i am an fair man

Update 18th Oktober 2012..........
Yestoday they unbanned me they wrote in support, problem is they changed my password to.....
if i ask for a new password, (the password change option / forgotten password) i dont get an e-mail with details as the info says, and no email in spam folder so i know for sure i did not get anything.

in other words im totally locked out
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this is it !

En nem, hurtig og let overskuelig hjemmeside hvor det er ja ligeså let som at klø sig i øret :D
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Ultra Geil

Diablo 3 ist mal richtig geil! Ansonsten bietet dir Seite viele Infos zum Spiel und leider Foren voller hater
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Hell Yeah!

I love this game too much <3
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Sikker

En smule rodet hjemmeside, men sikker og effektiv ved køb af downloads osv.
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Mediocre security and poor customer service

While I was away for several days my World of Warcraft account was hacked. I used a "strong" password and given that I'm stringent about security upon my own system and email, it became apparent that blizzard doesn't do anything to disallow repeated password failures from "strange" IP address locations.

For instance, for the past several years of being a customer I have indeed changed my password often and to complex or difficult passwords. In addition to that I have never logged in outside of my home state or ISP. One would think then that after they sent me a free "Authenticator" at my SAME home address that has ALWAYS been registered to my account since the first day I signed up, that the act of then registering the same serial number of that keychain to my account after it's delivery would suffice as identifying me as still in control of the account.

Anyway without offering the ability to bind logins to an ip or region there's very little point in even realisticly having a password, In addition the authenticators are actually very weak if a victim did suffer a keylogger. Once you captured enough authenticator transactions you could likely deduce the base key used to generate the number string used as input. Then if you studied the autheticator itself it could be reverse-engineered into an authenticator "Enigma Machine". I should also state that as long as it was done long enough and discreet enough currently a malicious hacker could just cycle ip addresses and hammer random passwords and eventually grab many accounts regardless of how well protected they are. I should also state that there is software out there that can easily defeat almost, if not ALL "captcha" text systems.

To make a point, when you generate a key with the authenticator app/keychain the number generated isn't the only number that will be valid because the keychain has no way to communicate/reset/randomize the variable that actually controls the numbers generated because that very variable is derived from a non-randomized "Key".

I do NOT endorse malicious activity to any degree and also DO NOT condone such activities and state these things so that the less informed customer may become better informed about how easily an account can be lost. I never bought gold or anything else from anybody, never broke a rule, and always changed my password.

Also during the days,weeks,months that some automated program tried to chip away at my password from a foreign country, you mean to tell me nobody noticed the massive failed attempts that must have occured?

Be aware and be safe and my suggestion is that if this happens to you do NOT turn over all of your personal and or private data to Blizzard, as the two methods they allow you to provide them with private data(photo Id,etc.) are through fax and phone. Both of which aren't assured to be secure to any degree.

Either way they did me a favor which is why I don't give them a 1, at least after leaving wow and blizzard behind I at least have time to enjoy making music.
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er ikke pålidlige

de har nu trukket 270 kr hver 3månede på min konto det sidste år. selv om jeg gendtagende gange har afmældt mit medlemskab. det er bare for dårligt.
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Super service.

Havde en del problemer med, at oprette en ny account da en ven ville have hans egen tilbage, det resulterede i, at jeg havde 5 accounts som alle var til WOTLK, dette var ikke helt godt for pengepungen, jeg skrev ind, hvor jeg inden for 2 dage fik svar om det måtte ringe mig op, efter jeg skrev ja og bad dem ringe samme aften, var den en venlig og meget imødekommende konsulent som fik rettet det hele, dog blev der trukket gametime på dem alle, men havde fået en direkte mail til den samme konsulent, så en hurtig mail den vej og problemet var løst. Kanon!
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Nem og sikker

Nem og sikker online køb og download af spil.
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Det går an

Spillet styrer! det er "awesome" men hjemmesiden kunne godt peppes lidt op, der er tit problemer med "login" og nogle gange får man endda mails omkring: din bruger er måske hacket! uden den er hacket.. køb spillet.
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Selve spillet virker da......

Den anmeldelse drejer sig om deres kundeservice, eller må jeg sige mangel på samme. Det er fuldstændig uacceptabel at deres kundeservice er så automatiseret og på så få sprog som det er.. Der findes op mod 15 millioner registrerede spilere der hver især skal betale ca. 100 kr hver måneder for at deltage i spiluniverset. Dette giver dem ca. 1.500.000.000 kr hver måned bare på den konto! Altså 1,5 mia kr om måneden!!
Ja, regnestykket er simpelt, men sådan må det jo hænge sammen.

Det jeg så ikke forstår er, at når jeg igen og igen for en engelsk email som blot er et standard svar og ikke et personligt svar, bliver jeg irriteret... De malker rigtigt koen på det hér, men nej hvor synes jeg godt nok de kunne mangedoble deres budget på supporten.

Jeg får at vide at jeg skal sammenføje min WOW-konto med en battlenet-konto for at kunne spille videre, men dette mislykkes efter flere forsøg, hvorefter jeg så skriver en fredag omkring middag med mine problemer, da jeg nu hverken kan logge ind på nogle af de ovennævnte kontier.....
Jeg hører aldrig fra dem PÅNÆR da jeg begynder at modtage standard emails fra dem omkring, at jeg skulle have misbrugt chatten i selve spillet og derfor er min konti lukket i tre timer og et nyt password vil blive tilsendt:

Uddrag:

"Greetings,

Following several reports of disrupting the in-game chat, we have issued the World of Warcraft account CAAK75 a 3 hour suspension and issued the account a new password. No form of contact from you is needed as the account should automatically become available once the 3 hour suspension has elapsed. Please note that in case of any further reports in the future, the account may be disabled again........"

Jeg får aldrig et nyt password tilsendt... Jeg modtager denne samme email senere igen, og begge gange svarer jeg tilbage, at disse påstande ikke er sande og at jeg slet ikke kan komme ind i spillet og chatte. Ligeledes skriver jeg at min konto formentlig er blevet compromised (kompromitteret) eller hacket...

Igen intet.

Jeg bruger også en standard formular på deres hjemmeside, men igen uden held. I dag (mandag) modtager jeg sent op ad dagen det først svar på den allerførst email jeg sendte. Og igen et standard svar om hvad jeg skal gøre og ikke en personlig henvendelse fra dem...

Da dette ikke er en spilanmeldelseshjemmeside anmelder jeg kun hjemmesiden og ikke spillet, der iøvrigt er knald hamrende godt og kan køre på selv gamle computere. The best of the best.

Men produktkøb med henblik på support bagefter kan jeg ikke anbefale.

Siden får to stjerne, da den er rimelig overskuelig og nem at bruge, men virkelig halter MEGET når det gælder kundeservice.....

Ps. Venter stadigvæk på svar....
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Nok den mest proffesionelle webshop

Jeg har betalt mit spil via deres hjemmeside og endda købt op til flere ting - og det virker bare. Intet herfra.

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