[REPLY]
I have dealt with other merchants on Amazon and have received very good experience with most of them when it comes to flexibility and price match; however, this company is not very flexible in assisting and satisfying their customers...I ordered some frames on Amazon and wanted them to ship them to a different address because I accidentally put in the wrong address. Instead of making it right, they chose to cancel the order. When I tried to reorder, the price of the product rose so I asked if they could match the previous price and a flat NO...This company seems to have very bad training in customer service wise like who cares whether you are going to buy from them or not...bad attitude...they can easily make things right for customers like me but NOPE, they got enough customers to maintain their business I guess...so disappointed in their management!
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