Expensive but worth it

The products are on the expensive side of the range and the site charges delivery rates but the truth is that they stock impressive brands and the orders arrive in time, in perfect conditions and I have to admit that I love how they wrap each product with the outmost care in one of the cloth bags.
They include samples and the site is quite user-friendly.
I have not needed customer service so far, which is always a good sign.
I will use it again.
Special offers with free delivery for loyal customers would be great (just a suggestion).