reviewed by

Mauá, US

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great neglect and inefficiency

I understand that when it comes to internacional delivery it can take longer than expected, but I've made my order a MONTH AGO and haven't receive it yet!! When I contacted beautybay their answer was short, vague and they were not heplful at all! I expected a lot more when I read about them, but what I see is that they really don't care if we receive our order or not. I am really dissapointed, specially because if my order don't arrive I don't know how to complain....bad customer service, really making me have a big dissapointment.
    TrustScore 8.7 / 10
    4,392 Reviews

    Reply from

    Hi Leticia,

    Thanks for your feedback.

    I am sorry to hear that your order has not arrived. This has been passed to our Customer Services and a member of the team will contact you directly via email to help.

    Kind regards,

    The Team
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