Free international delivery in 5-7 days, not true!
I waited 3 months for my order. I never got it. Beautybay finally offered a full refund but when the refund reached my account it was less than what I had payed. I had to pay 10 Euros for the changing rates even though I didn´t even get the products I had ordered. So Beautybay did not deliver and it certainly was not free.
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I am sorry to hear that your order was lost in the post. Unfortunately I cannot locate your account with the details provided, but if you could contact our Customer Services and mention your review, this can be looked into for you.