BeautyBay.com reviewed by

2 Reviews

Review by confirmed purchaser
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Disappointed

I have recently ordered some products from BeatyBay.com. I got the wrong product. I offered to keep the product (I could use it) and then they could send me the right product and bill me for the difference. It was a cheaper product who was sent to me.
I thought it as an easy solution. I am an old costumer, so thought they would trust me. But they want me to send the product back. It is to big an effort for me and I have opened the new product. So now i have just resigned. .
MH
    BeautyBay.com
    TrustScore 8.7 / 10
    4,392 Reviews

    Reply from BeautyBay.com

    Hi Margit,

    Thanks for your feedback.

    I am sorry to hear that you received a wrong item in your order. I have escalated this to our Customer Service team who will look into this and contact you via email.

    Kind regards,

    The BeautyBay.com Team
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