I already ordered twice with BeautyBay and would any time buy again.
They have a clear webpage, very good prices and an excellent customer service!!
In short - Beautybay is my number 1 choice for my beauty needs!
I ordered a Bare Minerals make-up set as it was £10 cheaper here than anywhere else. Delivery was free which was even better. I placed my order and y item was sent through within a few days.
Very pleased with the service and will definetely order from again.
Beauty bay offers a wide range of products all at great prices, many the lowest out there. My products always arrive within the time stated, often earlier even with the free postage option. A great all round company that you can rely on.
I bought some Art Deco foundation from this site. Not only was it cheaper than everywhere else I'd looked but it was also free shipping and was sent out really fast. It was well packaged and I was kept up to date all the time via email. Fabulous!
Item did not arrive. First contact helpful but went downhill after that. Told item was delivered but not received by me. No further reply to my e-mails!!
I was very angry and have waited to contact them again. Replying is not made easy as have to keep re entering long order number every time. Phoning not easy from work.
As a busy single mum in a cold and dark sweden this is the easiest way to order exactly the beauty supplies I need to make my daily life as happy as possible! I make my beautybay.com experience into a relaxing therapy session for my self!
Ordered some rubis tweezers over three weeks ago - they just didn't work (have owned these tweezers before and am familiar with the quality) so I sent them back for refund only to be fobbed off with the following line: 'we have contacted the brand directly and they have advised that they have extensive quality control procedures, meaning that they would not send out any faulty goods.' Pretty ridiculous as this doesn't alter the fact that the product I had was faulty and had to send some strongly worded messages before getting a response. It's now been almost a fortnight now since they received the faulty product and I still haven't received a refund (on account of all that 'extensive testing' they're doing).
Bored of chasing this up - will not order from this site again and certainly wouldn't recommend their services to anyone else.
I had just had my hair taken back to its original colour at my local salon and I was terrified of washing it but my daughter recommended this to me and I bought it from Beauty Bay instead and was amazed. I also saved a fortune on salon prices.
The only problem is it may run out eventually!
A massive selection of popular beauty brands and all at competitively low prices. Quick and free delivery is a very welcomed added bonus!
Anyone looking for popular makeup brands should go to beautybay.
It's the first time I have used the site and was amazed how easy it was to use, I found what I was looking for very easily and at a great low price, would recommend to anyone, first class service and my package arrived within just a few days, will definatly be my go to site for any of my beauty needs
Really pleased with the whole experience from choosing off the website to ordering and very fast delivery of products. Couldn't be happier, would definitely recommend and will use again.
I have placed a lot of orders with beautybay, and it has always been meeting my expectations. Fast delivery, good service and always perfect standard!
I like Mr Mascara tweezers and couldn't find them anywhere else the price was great my only complaint was the packaging they were sent in a shoebox size box which had to be left with a neighbour when I'm sure the could have fit in an envelope and gone through the postbox on my door.
The product selection is great, prices are reasonable and delivery is relatively fast - however, when I go to the site it seems like PayPal is among the accepted payment methods (and I seem to remember that it used to be). But when I am taken through to the actual payment page for a product, it turns out that I can only pay with card. I do miss the option of paying with PayPal, and it is a bit annoying that I am not being made aware of it before reaching the final stage of a purchase.
I have never been disappointed with BeautyBay. My only issue would be that they do not deliver on weekends or after work hours i.e. 6pm, so it makes it a bit difficult when you work 9-5 but other than that it's a great company with great delivery and brilliant range of products. Even for delivering to Australia it has been great!
Had a problem with my order so phoned customer services. Phone was answered almost immediately by very polite and helpful advisor who assured me that my problem would be resolved ASAP ...and it was! Thank you. Can't praise them enough. Take note all you other internet companies, this is how you run a successful business. BeautyBay, I'll be back!
I ordered an item but was sent the wrong item . The delivery was quick for the wrong item sent which is more than could be said for the correct item. had to print of a returns label and my computer was not working so this was a hassle, sent back item and waited and waited for my correct item which did not arrive. I sent e-mails which were slow to be answered or not answered at all. I finally had to ring customer services and again had to listen to a lot of talk which I did not need hear before actually speaking to an actual person. However the person I spoke to on the phone was very helpful even though they had never sent out the correct item to me.he He told me it would be sent out Next day delivery which it was not but I did get an e-mail to say it was despatched so I am hoping to receive it shortly. It has been a very difficult experience and do not know if I want to go through this again.
I discovered Beauty Bay randomly surfing on the Internet as I was looking for OPI mini sets. I was glad to discover a large choice of products on Beauty Bay and at cheaper prices than anywhere else.
Moreover, shipping fees are free and the service is of very good quality.
I would definitely recommend Beauty Bay and I will certainly order again in the future.
I ordered shampoo and conditioner, when the package arrived the box was soggy and when I opened it up the shampoo bottle was completely broken. The bottles were badly packed in a flimsy box with hardly any padding. I complained and after explaining the problem was asked to provide photo evidence I did this and was sent a replacement. The new package arrived and by sheer luck the bottle was not broken but the packaging was just the same as before and not adequate for bottles. I would order from another company in the future.
I cannot expressed how happy l am to discover this online shopping experience. Orders are dispatched promptly, products are all affordable, customer service is next to none and above all, there are FREE DELIVERY ON ALL ITEMS. WHAT ELSE DO YOU WANT IN A SHOPPING EXPERIENCE. THIS IS MY ALTIMATE SHOPPING EXPERIENCE AND I AM NOT GOING TO SHOP ANYWHERE ELSE. TRUST ME. I have convinced all my friends to shop at BEAUTYBAY.COM and they are also pleased with the services n ARE ALSO STUCK WITH YOU.
Please KEEP UP THE GOOD JOB AND MY FRIENDS AND FAMILY WILL ALWAYS BE YOUR CUSTOMERS FOR EVER.
THANKS EVER SO MUCH N KUDOS FOR THE GOOD WORK DONE.
I have placed two orders through Beauty Bay and have been very impressed both times. Their website is easy to use and has reviews of products from customers so you can easily see whether something would suit you or if someone has experienced something that would stop you from purchasing the item. The product descriptions are very detailed, so you know exactly what you are getting.
They gave free next day delivery on orders over a certain price or free two day delivery if it was under that price. Both are fast and the order was well packed when I received it. The products I bought were the cheapest price of anywhere I've looked at for the same items. I would definitely use this company again and again!
Really quick delivery had a fair deal on next day delivery and the product I wanted exactly, really good quality ! And perfect packaging , and good value for money ! Will defernately recommend and continue to use this site !
Fantastic brands. Excellent delivery. I even had a complimentary shower gel which was a nice suprise as most sites ive used have never done this.
I wont be going any where else now!! Really pleased with Beauty Bay!!
First order came really quick and considerably cheaper than elsewhere.
2nd order I had abit of an issue with but they were very helpful and quick to respond.
I plan to buy some Christmas presents from this company
I ordered some items, one being St Tropex fake tan. The tan arrived and the pump didn't work. I contacted Beauty Bay and was told to send it back, then they would advise if they would refund/replace. No 'We'll send you a replacement now, we're sorry'. I didn't have much confidence in them.
Then when I eventually got the working tan I thought I might have had an apology email or even some 'good will' samples in the package, which I didn't.
Not massively impressed.
When looking online for your beauty products check out beautybay.com! prices are lower than anywhere else, everything you need in one place. the customer service is excellent, always polite and helpful, I wound recommend this company to everyone.
Thank you Beautybay for delivering an excellent service!
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