Mattress ordered 19th August and money promptly taken, no call from delivery company to confirm delivery (as yet 16 days later) still no info on an ETA after several calls (nobody answers) and a couple of emails (they don't acknowledge/respond to). I also tried leaving a voicemail requesting a call back with no joy!
I have now sent an email requesting immediate refund due to lack of product and communication - how they are in business I have no idea.
OK I am updating this review and offering 2 stars as they have got back to me now and the employee was very courteous and apologetic. I cancelled my order as I have already purchased elsewhere and he was understanding of this and promised a refund within 5 days so I'm hopeful I'll see my money again soon.
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