Bedkingdom.co.uk reviews

Bedkingdom.co.uk reviews

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8.7
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Review by confirmed purchaser

Excellent quality & speedy delivery!

Bought Steen white mid sleeper. Extremly pleased with quality. Pleased with delivery time also. Would recommend.
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Review by confirmed purchaser

The test of a company is how they respond to problems.

Most companies will be reviewed on how soon and well an item was delivered - this is normally not within the control of the company itself but more reliant on how good the delivery company they use is. The test of a company is how they deal with any problems that arise. My bed was delivered on time - but the headboard was damaged (looked like it had been stored incorrectly) - I contacted bed kingdom and explained the issue and they were apolagetic and polite,They contacted the bed manufacturer and arranged delivery of a new headboard and pickup of the old. You might think what so good about that! Well I have had lots of dealings with internet based companies who are polite and happy to take your money but wait until there's a problem - not so polite then. Therefore I would recommend this company on their after sales service. Most of you won't need this, but it's their if you do.
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Review by confirmed purchaser

Brilliant service and fast delivery.

Very pleased with the bed purchased. The goods were delivered quickly and the delivery gents were very polite and helful.
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Review by confirmed purchaser

Very good apart from delivery ...

The whole process was fantastic from start to finish, with one exception, as I had asked for delivery to be delayed from Tuesday to Friday, due to my husband working nights. This was ignored and the delivery company arrived at 10:30am Tuesday, I was in work and my husband had been in bed for less than 3 hours! Other than that, I would buy again from these in an instant! Thank you.
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Review by confirmed purchaser

Great service, price and bed!

My son is really pleased with his new bunk bed and we are really leased with the great service. They arranged and rearranged delivery for me due to personal circumstances and were very understanding and helpful. Would recommend highly.
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Review by confirmed purchaser

Good, not perfect

Delivery prompt but delivery company pretty clueless what they were delivering. Packaging around headboard flimsy and ripped but fortunately no damage to goods. Wood quality satisfactory - required some additional sanding to bring it up scratch. Assembly - a little fiddly getting fingers to hold nuts in place, but satisfactory otherwise. My biggest concern is that for a king size, there is no central support bar; unless that mattress support slats are really beefy, that will lead to bending before long. A couple of months in we are detecting some creaks, which may simply be a need for tightening up the joints. We applied a coat of clear wax, which made a real improvement to the finish.
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Review by confirmed purchaser

great service

good customer service. delivered as stated. great product.
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Review by confirmed purchaser

Didn't delivery next day as promised

I ordered before 10.00am for delivery next day as advertised.
Waited in all day no delivery.
Emailed next day and was told it was on the van for delivery that day, but couldn't give any indication what time of day.
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Very helpful, attentive and responsive!

We were pleasantly pleased and surprised at the service and attention we received from Bedkingdom and would certaqinly recommend and use them again!
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Review by confirmed purchaser

Fantastic bed, grandchildren love it.

It took just the time to put together as the instructions said, very sturdy. The grandchildren love it. Places for books and toys. and it looks fantastic!
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Review by confirmed purchaser

amazing service

From start to finish perfect service very happy with beds, was called with time an day for delivery, arrived on time and in good condition, would use again, our Boys are very happy with there bunk beds :-)
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Review by confirmed purchaser

Great responsiveness and customer service, I would use these guys again

My realistic offer was based on the contents age and its condition and remains as an offer for the next week. If you do not accept the offer I suggest you make plans for the 12th of April to come and collect your items.
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Review by confirmed purchaser

excellent

excellent . quick delivery
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Review by confirmed purchaser

fandabbiedozzie

I was having trouble with another bed company and called time with them after a month.
Ordered from bed kingdom, bed with me really quickly and when they said it would be, well packed, looked good and went together really easily.
I really couldn't have asked for anymore apart from getting it for nothing!
Well, we can all wish!
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Review by confirmed purchaser

Great item as described

Quick easy reliable delivery! Received a call once ordered to arrange convenient delivery date & time. Very reliable
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Review by confirmed purchaser

great service

I took the installation service as well, the bed is great, perfect for my 2 young children. Good, solid material. good to have a 2 hour slot for the delivery and installation. Didn't have to waste my whole day for recieving it. the guys who installed it were fantastic! highly recommend buying from bedkingdom!
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Review by confirmed purchaser

WOW!!!! excellent product, excellent service, FANTASTIC price!!!

Tried to find a waterproof mattress for my sons bed as he suffers from enuresis. Found bedKingdom on a search engine and typed waterproof mattress in the search bar. Came straight up with what I wanted at an amazing price. Ordered it and within two weeks got it. Even offered to put it in the bedroom for me. Great service, great value for money and would definitely recommend to others.
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Review by confirmed purchaser

quality and competitive pricing

A quality bed at the most competitive price on the Internet Service resobably quick considering we live in northern Scotland
fitted together like a dream and even had some spare fittings in case something went wrong
would definitely recommend this company and will purchase again
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Review by confirmed purchaser

First class service & top quality goods !

My elderly parents were in need of a new dining table and 4 chairs. I found the Julian Bowen Rufford Dining Set on the net, and proceeded to search for a good price. Having researched lots of online companies, I came across Bedkingdon.co.uk which I have to admit, I had never heard of.
All reviews were very positive, and the price was one of the lowest. So I took the plunge and ordered the dining set for my parents. The transaction was very easy, and there was free delivery ! - Within days, the dining set arrived. My parents praised the delivery guys who were very polite and efficient. Expecting the dining set to be completely flat-pack, I was pleasantly surprised to discover that the 4 chairs arrived in boxes, already assembled, and the extendable table only required the legs attaching - bonus !
Overall, I would have to say that both myself and my parents are really pleased with the efficiency of the purchase, the service of the delivery guys and also the quality of the dining set itself. Extremely well made, and very comfortable too.
Considering I had never heard of Bedkingdon.co.uk - I would, without any hesitation whatsoever, use them again, and highly recommend them.
Thank you very much indeed BedKingdom !
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Review by confirmed purchaser

Con Artists

This company is an absolute joke. I ordered a replacement mattress cover which when arrived was nothing like our existing cover. It was not even taken out of the packaging as I could see instantly it was a completely different material. I re-sellotaped the package and returned by recorded delivery. 10 days later i still had no refund. I telephoned to find out why and got told someone will phone me back. That evening i received an email stating that the mattress cover had been used and had a hair on it and therefore i would not be refunded. This is preposterous, the item was not even removed from the packaging let alone have been used. If the item had a hair on it then that is how it was sent to me. I have never heard anything like this and never been treated like this before. Rest assured i will be taking this matter further.

Bedkingdom Details

About this company

BedKingdom - The Uk's Cheapest Online Bed Store. Memory Foam, Mattresses, Cheap Beds, Divans, Metal Frames, Childrens Beds, Ottoman Beds, Furniture And More...

Visit Bedkingdom.co.uk

Contact information

Call us on: 01924950108
We live here: United Kingdom

Category

Bedkingdom.co.uk is ranked 40 out of 107 in the category

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