Bedroom Pleasures reviews

Bedroom Pleasures reviews

Very low
2.0
from 0 - 10
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worst customer service i've ever recieved

I ordered a few items from this company, waited a week for delivery, didn't arrive so thought id email them...10 days later ...a reply to say 1 item was out of stock would I like to choose a replacement. I emailed back with my replacement and asked how long delivery would be. No reply. Waited another week. Sent another email. No reply. Contacted them via website so I wa6snt replying to the same lady that was dealing with me asked for full refund told them all what had happened. Had a reply sorry for inconvenience refund issued..still no refund showing. The worst website ive ever dealt with.
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BUYERS BEWARE

Do not use this site.They claim to have the items in stock for next day delivery but nothing arrives .They do not answer the phone or reply to emails.I have sent emails cancelling my order 263438 .BUY ELSWHERE
Customer service 0
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Bedroom terrors not pleasures!! Do not use this website!!!

This website is a absolute joke - DO NOT USE IT!!!

I have submitted an order and received no email confirmation, had no reply to emails about my order and no one EVER answers the phone.

They have not take payment yet but I need to know what it shows as when it come out of my account for my bank to block the
payment. Could anyone help me, PLEASE??

Thank you!!!
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unreliable

i have deleted my bad report about this site as we didnt get our goods and thought we had been ripped off but have now received a full refund from them, your best off not using this site as i think they are just in financial difficulty but i'm happy for the refund ;-)
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Better late than never

I ordered some items and they were due to arrive last Saturday, they never came and I read these reviews so was worried. Rang my bank and disputed the transactions on the basis the goods hadn't been received. Told the company that's what I had done and my bank would be investigating it. Got an email back apologising and the goods have arrived today. They have moved office and the telephone number on the email is different to the site. It's 01923 222875 for anyone wanting to ring them.
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shocking!

Placed an order on Sunday evening and was told next day delivery. Assumed this would be Tuesday as Monday would be too good. Friday comes and still no parcel. The number just rings out (waited 8m 38s before hanging up. Placed an enquiry using the online form to chase the order. Messaged the company on Facebook. And heard nothing back. Very quick to take my money but don't want to send my goods or speak to me. Absolute scum! Should not be trading!!!
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Order Number 263057

Please cancel my order and refund me
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got here in the end

well i have read the other reviews and i have to say i too was in the same situation.i ordered an item on the 2nd february and it didnt come.i phoned up and nobody answered the phone.i sent an email and it wasnt answered. so why have i gave this company 4 stars?
well i sent another email and i got a reply apologizing that the item had not been sent and the reason was because it was out of stock but it would soon be delivered.i sent a reply back saying i am a bit worried i was being conned but they assured me my item would be delivered soon.
so i waited and now its arrived.its a great product and im happy with and especialy happy i wasn't conned like i initialy thought. today is the 26th feb so it is around 2 and half weeks late.
so for my personal experience i got exactly what i wanted and the woman who sent me the emails seemed very nice but it was late. now the big problem with this company is that they do not answer the phone and they didnt reply to my first email.this led to me being stressed out that i had been conned.
i am now under the impression they are heavily understaffed and are having some financial trouble and that is the reason for people not getting their orders on time.but they are not a fake site ,they are not a scam as like i said i finaly got my product today.
people who did get their orders on time generaly dont come on these sites and write reviews,its usualy angry or worried people( thats why i came on here in the first place) so i give them a 4 to represent everyone who actualy has got their product and to draw attention to this post so people who are in the same boat as i was know that they are an actual company and not a fake one.they are just very slow it seems.
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im sure watchdog would like to hear about this 'company'

I made a small order a few weeks back. Still no order, no reply to emails and no one answers the phone. Good job i have media contacts lol....this will be fun!
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Avoid like the plague!!!

Ordered item in January. After a number of chase up e ,ails was told it was out of stock and would be in the following Thursday. The 'following Thursday' was 2 weeks ago and still nothing. I have sent a number of e mails since but have had no reply. My advice: Do not have any dealings with these frauds!
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I WISH I HAD READ THIS SOONER...

ORDERED ON THE 13TH FEB, AND 20TH FEB., NO COMFIRMATION EMAIL. FISHY.
I'VE GIVEN UP NOW AFTER SEVERAL EMAILS, EVEN ONE TELLING THEM I WAS GOING OT REPORT THEM. THEY OBVIOUSLY THINK THAT AS AN ADULT TOYS AND ACCESSORIES ONLINE SHOP THAT NO ONE WILL KICK UP A FUSS. WHAT A SCAM. IT LOOKS LIKE THE COMPANY WAS WOUND UP LAST YEAR SOMETIME.
I AM NOT AFRAID TO LET ANYONE KNOW I HAVE BOUGHT FROM THESE PEOPLE. ADVICE WOULD BE HELPFUL. YES I'M SHOUTING, I'M FURIOUS.
ORDERS 262655 AND 262322.
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AVOID AVOID AVOID !!!!!! BEEN RIPPED OFF SAME AS LOADS OF PEOPLE !!!!!!

Placed order 16th Feb, money taken immediately and Nothing! No answer to phone calls, e-mails or their own 'contact them' page. Going to look into Consumer Rights now as they need reporting.

UPDATE: Today I have received my order - 28th Feb - thankfully. I still would not use this company again. The communication is just awful!
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Does this company exist ??????

I seem to have joined a growing family. I'm not sure that this company exists so my advice to you is simple DO NOT USE . I placed an order three weeks ago now and have received nothing , I have phoned and left messages on several occasions and have e-mailed lots of times but there is no reply . I don't think this is a genuine company and other for I have been robbed , so I say again to anyone interested in saving money
!!!!!!!!!!!!!!!DO NOT USE THIS FAKE COMPANY SITE !!!!!!!!!!!!!!!!!!
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Disapointed!!

My order still pending, same as all other people no answer by phone, even mails or whatever, nothing. I feel cheated, if still like that next days i will go to their office, if i can not find anybody, then police..
order 262665
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Rubbish service

As with Liam before,paid for Royal Mail 48,that was 10 days ago.emailed to no avail.Asked if the R/Mail now did a Royal Mail120 service and was i entitled to a rebate.Guess what,no answer.
This service is absolutely despicable and would recommend you go elsewhere.
PS,still havent recieved anything.
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How to get your cash back

Ring your bank and ask about the chargeback procedure, it's good for debit / credit cards and can be instigated after 15 days. Money back with no more hassle. Then order from bedtimeheaven.co.uk instead, they deliver within a couple of days.

Good luck you lot!
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no order conformation n no one ansers the phone

i am wondering if my order will come at all after reading the other reviews!?
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Very poor company - no communication and no sign of order!!

I ordered an item (261045) on 31/1/13 as a valentines day gift, assuming that 2 weeks would be plenty of time, especially given that they promise a 48 hour delivery service 95% of the time. My order is still showing as pending, despite the money coming out of my account within two days.

I am still waiting for my item and have tried to contact the company via email and telephone on several occasions, with absolutely no response. Having read all of the other comments it is clear that this company are incompetent at best, and thieves at worst. I will now be taking my complaint to the small claims court and contacting Ofcom to report this company if I still haven't heard anything in the next few days.

Do not make the same mistake!! This service is simply not good enough.
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Bedroom Disaster...that's what this company should be called!!!

I have read all the reviews regarding this company of morons and idiots. It's the same old story, I ordered things on the 17/1/14 on their 48 hour delivery. Needless to say the items never arrived. I visited their site to check the order status and low and behold it said order "pending"!! I phoned them up, and you guessed it thy only had an answering machine service. So I decided to contact them via their online email form.

Oh I never recived any confirmation email as others have written in their reviews. I recived an email eventually from some girl called Karleen same as others... seems like they only have one customer service rep.

Anyhow, I cancelled the order as I saw some better vibrators on another site called Love honey. Karleen said that I would get a refund within 7 days. You guessed it i'm still waiting after 2 weeks. I am now in the process of taking them to small claims court to get my money back plus costs.

I would strongly advise anybody not to purchase from these people as you can hardly call them a company!! They are a total load of BULLSHITERS AND SHYSTERS!!!
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Thieving time wasters!

Usually I'm quite perceptive when it comes to figuring out which websites to trust with my money, but I was admittedly taken in by their professional look. Didn't see all the negative reviews here.

I ordered a product not sold in many places on Tuesday afternoon well before the daily dispatch cut off time stated in their FAQ, and chose first class post. Needed the product by Friday so this seemed a safe bet. However after seeing nothing in the post on Thursday, I used the order tracker on their website and saw that it hadn't been dispatched yet. Sent a polite email to ask what was going on and asked them to cancel the order if it hadn't been dispatched yet - since I needed the item by Friday it was really now pointless to send it if it wouldn't arrive on time. Received no response from them during working hours on Friday. Received nothing in the post on Friday (as I suspected). Checked the order tracker on Friday evening and the item was showing as "dispatched" - so it seems like they read my email, changed the order status and completely ignored my request to cancel the order. Absolute jokers!

So now I have to go through the rigmarole of sending the item back (if it ever arrives) at my own cost. The item didn't cost that much money, but there is nothing more annoying than when you buy an item from a company and they're not upfront about their inability to fulfill your order within an agreed timescale - it ultimately wastes your time and stalls you from ordering elsewhere. Will avoid them like the plague in future.

Bedroom Pleasures Details

About this company

Buy sex toys, sex toy, sexy lingerie, vibrators, dildos from the BedroomPleasures sex toys shop. Free delivery from the number one adult sex toys shop.

Visit Bedroom Pleasures

Contact information

Call us on: 0800 0751 633
We live here: United Kingdom

Category

Bedroom Pleasures is ranked 57 out of 57 in the category

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