[REPLY]
The bed came very promptly. Even with paying £100 delivery to my location it was cheaper than buying from a high street store, which probably would have taken longer anyway, since none of them had this type of bed in stock. When used together, it forms an enormous super king - plenty of room in there! Two small quality issues however - the two bases are joined by a metal bar at each end. The bolt holes for one of these were a few mm too far apart so that the bar wouldn't reach properly. Also one of the "prongs" on one of the headboards had a knot in the wood, which meant that the wood was virtually broken. Fixed with duct tape and out of sight, so not too much of a problem. Neither of these issues are serious enough to warrant a return, but somewhat annoying.
We have been using Beds 2U for the past 4/5 years. Easy online ordering, safe payments through PayPal, good customer support when required, relatively speedy delivery (given product type), and most of all, good quality and comfortable beds. Our guests love them!
Courteous and efficient service and when the delivery failed (which was not their fault) they went to great lengths to rectify it. I cannot reccommend them highly enough.
We've bought a number of beds from Beds2U. Had a slight problem with a recent delivery which they sorted out immediately. Beds are are good quality with excellent mattresses - perfect for our holiday apartments. Delivery is v. expensive but I think this is more a problem of having to deliver to the Isle of Wight. The website is clear and very easy to order from. Wouldn't hesitate to recommend them.
excellent company, good product,efficient service, would recomend and use again.
CBaker Glos, GB
Fantastic beds and great service - both in and out of business hours from the company, which was greatly appreciated as I too work long hours. The delivery was complicated by the fact that I had to travel to the address but was sorted as soon as I explained the situation. Would definitely use again.
Everything went as promised on their website. very fast from time of order to delivery. Excellent product. We had looked at much more expensive alternatives but glad we chose this one.
Excellent service and delivery was very quick. I needed to amend a part of my order the day after I placed it - this was no problem and the amendment was confirmed the same day by email. Good quality zip & link beds and you can select the base, mattress and headboards separately and choose whether to have storage drawers. Very good value for money as most zip & link beds are expensive.
Great bed great price and delivered to Algarve for less than we could get in Algarve
Excellent, prompt service. We were most impressed with the rapid response to queries both during the pre and after sales phases. Communications were excellent and the product was fantastic value.
Would recommend and happily use again.
Ordered 2 x 5ft zip & link mattresses (ie. 4 singles = 2 king size) 11.30pm Mon 19 dec.
Got a phone call Tue morning to check I'd ordered correctly (apparently there is often confusion as 2 singles = 1 king size).
Delivery by midday Wed 21 Dec.
As this was just before xmas & I selected the free delivery in 5 working days, to say I was highly impressed is an understatement.
As I opted for the 'cheap' mattress, for spare rooms with occasional overnight guests, I thought these might be a little rough & ready, but a quick lie down revealed them to be pretty comfy, nice & firm. The double zips which link the singles together seem sturdy. All in all, couldn't be happier.
In summary I'd highly recommend this company to anyone. The website is clear & easy to use, great selection/variety of products, price/value, customer service, delivery all top notch.
Used Beds2u for our bed and breakfast business. Service and delivery were both excellent. Goods were delivered on time and as arranged and the items were packed well. Very easy website to use.
Rod & Joy Walker Newcastle Emlyn
A good site and easy to use. The goods were ordered and delivered when they said they would be. Good service and products.
From the beginning of our inquiry to the day the mattress was delivered the service and attention was first class.
The mattress is very comfortable and a delight to use, the price was just right.
Thank you for all your help, we are sleeping soundly!
We would gladly recommend beds2u to You.
We had a somewhat complicated order that involved a zip-link mattress at a non-standard length, plus other standard items. This was all addressed without problem after one telephone call. The delivery timescale was exactly as promised, the products were expertly packed to avoid damage en-route, and the quality of the product was excellent. I would not hesitate to recommend this company to any friend or contact - a company that delivers product quality and service of this standard deserves to succeed.
I ordered a double leatherbed with 4 drawers, and when I got it there was a small minor scratch on the corner of the bed, but this end is not visible when its setup so it wasn't a biggie for me.
What I found upsetting though was that 2 drawers were broken. However, they were very accomodating at Beds2u.co.uk and sent me 2 beds which I received shortly. Overall, I am satisfied with my purchase. :)
Excellent value for money products & service.
This is my second purchase and I will most certainly be purchasing again
I needed two divans urgently with a specific drawer configuration and Beds2u managed to supply and deliver within 24 hours. This is the third time I have used Beds2u, I will certainly use them again and would not hesitate to recommend to others.
Delivery was exactly as scheduled and the beds are fantastic. We first looked at John Lewis, took a chance and saved a thousand pounds.
Great beds, great price and delivered to france for less than we could have got them there for. A first class service, really good product and can only recommend very highly.
We run a small b&b in Petersfield and the zip and link beds we ordered were delivered very promptly. Guests have frequently commented on how extremely comfortable the beds are and have expressed interest in buying similar. Great service and great price. I wouldn't hesitate to recommend and will certainly use beds2u again.
Bought our beds and mattresses several years ago and they are still performing well. Very good pricing, delivery and quality.
Beds4U have supplied the majority of zip&link beds for our large Holiday Let property. The beds are excellent and very durable and the flexibility of having a huge Superking or 2 large singles is pivotal to our business. When we asked for some replacement castors for an old set of beds that had been damaged by guests Peter sent them to us free within a couple of days - super after-sales service.
We now have 4 zip and links. When we were shopping around, we asked the companies in our shortlist to come up with an idea of how we could see the beds in action and beds2u were the only ones to come up with an answer (seeing them on site at another guest house about 60 miles from ours and talking to the owners about how they found them).
Delivery has always been as promised and we are very pleased with the beds which are easy to split into singles and rejoin as a superking size.
More important the guest feedback is really good so we are glad that we chose beds2u.
Over the past 2 years we have ordereded 2 king, and 2 super king sized zip link beds from Beds2u. I was really impressed with the beds as well as the service. We are frequently complimented on what comfortable beds we have, and one recent guest asked where we got them from as they had wanted to renew their bed, and had found ours so comfortable that that was what they now wanted. I would definately order beds from Beds2u in the future, and would definately recommend the beds and the company.
I boughts some zip lock beds nearly two years ago and customers invariably say that they are very comfortable. If I need more then I know where to come.
We cannot speak highly enough of Beds2u. Excellent value for money, outstanding customer service and a very comfortable bed! Would not hesitate to recommend to anyone.
We purchased zip & link beds for our B & B about 12 months ago. Received excellent feedback from our Guests for comfort. They were very reasonably priced and on the whole we are delighted with them. Just recently, however we have noticed both the beds are beginning to sag slightly in the centre. Perhaps our Guests are just a little on the heavy side!!!
I have purchased zip-link beds from beds2u on 2 separate occasions and both times the service was excellent. The beds are great, many of my B&B guests have remarked on the comfort and quality. I certainly would (and have) recommend them, they are more than value for money
Catherine Bower, Malvern UK
I bought two zip and link beds together with headboards three years ago and they have proved to be wonderfully comfortable. The service and price offered to us were excellent and I have no hesitation in recommending this company to anyone looking for affordable, yet superbly comfortable, beds
I slept on one of these beds at a Bed and Breakfast in Sussex and felt I was sleeping on my bed at home! So comfortable, got the name of Beds2u from the house owner and have ordered four doubles already. Very good service, quick delivery, great products and I recommend this company to anyone who is buying a new bed.
We run a guest house and bought 4 zip and link beds from this company. We had no problems at all. The beds were delivered exactly when agreed and are extremely well made.
The beds are great - every guest who sleeps on them comments on how comfortable they are. Zipping and linking them up to create a Superking double or unzipping /unlinking them to great two singles is easy.
We will definitely be buying more beds from this company when the need arises.
The 15 zip and link beds I bought from Beds2u were not only delivered quickly and efficiently but the beds are extremely comfortable. I would, and have recommended them to anyone. AA, Norfolk
We bought our zip link bed 5 years ago and have been very happy with it. It was delivered in good time and the best price around.We are now looking to replace it and will be going back again.
We have had our 2 zip and link beds in our Cottages4You cottages for 2½ years and everybody finds them very comfortable - many making a special point of saying this as they have stayed in cottages that do not have the same comfort. People with troublesome backs have also said that they are so comfy. They were delivered on the date specified, and were very helpful.
Sandra Knatchbull
Bearsted, Maidstone, Kent
What more is there to say ?
My zip and link beds were delivered to me in SW France in good time. We were kept informed of the situation the whole way through from order to delivery. Although we haven't tried the beds personnally we have been told they are very comfortable both separate and together by our customers on numerous occasions.
I would definately use beds2u again and have already recomended them to others.
The company did everything they said they would - the bed was delivered in 5 working days - being in the Far North of Scotland we often get confused with the Northern Isles and either get huge delivery charges or long delays. Really impressed with the quality of service and the quality of the product. We know sometimes it can be third parties that let the service down but in this case the courier chosen carried on the great service. Wouldn't hesitate to use them or recommend them.
As a returning customer, I can only say that it is a pleasant company to deal with. Good products at reasonable prices and quick delivery.
We work really hard at giving the best possible service to our customers and we really appreciate our regular customers. Thank you Pia for taking the time to write us a review.
I ordered a zip/link bed online, and was telephoned immediately by really helpful and friendly staff.Living in Jersey there are sometimes problems with shipping and getting vat removed but this was no problem.
The bed arrivedwhen expected, was easy to assemble and is really comfortable, and great value.I would certainly use them again.
Terri Bond
St Brelades Rectory
Jersey
Peter Hawes found this review useful
Thank you Terri for your glowing review.
We specialise in off-shore, and EU deliveries.
EU customers can order on-line using the EU delivery option.
If they have an EU equivalent VAT number, they can order without paying the VAT.
All our customers in the Channel Islands and Isle of Man can order without paying VAT, as from a book-keeping point of view, they are treated as 'exports to the rest of the world'.
We have an off-shore delivery option for all our islander customers and those in Northern Ireland. They still pay VAT as normal, regardless of being VAT registered or not.
I hope that is of help to someone, as it took me a while to work it all out.
Kind regards
Peter Hawes Director
Beds 2U