Bedfordshire Barbecue Centre reviewed by

3 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Incomplete order and poor communication

Despite text messages advising of a delivery date, it appeared a day later, but still reasonably promptly.

Part of the order was missing, however, and despite my chasing emails, this has still not been received some weeks later, nor have I recieved any explanation.
    Bedfordshire Barbecue Centre
    TrustScore 9.1 / 10
    211 Reviews

    Reply from Bedfordshire Barbecue Centre

    Dear Mr Vincent,

    We apologise for the missing handle, unfortunately this was an error on our part as they are not included as standard and our website was incorrect at the time of your order. A lid handle was sent out to you last week free of charge, however the only email we have had from you was the day you posted this review.

    The late delivery unfortunately is a courier issue and we are sorry that they delayed you initial delivery.

    Kind Regards
    Comment (?)