Bedfordshire Barbecue Centre reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Still waiting for my BBQ cover !!!

BBQ was great price and was shipped/received in 24 hours. Sadly the shipment arrived without my BBQ cover which, a week later still has not arrived. Have contacted twice about this issue and was told first time (Thursday) to ring back next week and second time (Tuesday of next week) that someone would look into it and ring me back, they haven't. BBQ currently sat in conservatory (unused) as can't cover it up outside. All in all not a huge issue and at the end of the day it was a great price.
    Bedfordshire Barbecue Centre
    TrustScore 9.2 / 10
    221 Reviews

    Reply from Bedfordshire Barbecue Centre

    Hi,

    We had sent you the BBQ immediately so as not to delay the order too much due to the covers being out of stock, we did say on the phone that the cover would be sent to you as soon as the stock arrives.

    To clarify the warranty on the Napoleon is such that they will warranty the BBQ regardless of if its been covered or not so you are fine to use it and store it outside, the cover is also a free of charge item and although delayed with our apologies it will be with you shortly.

    Kind Regards
    Lee
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