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Reply from Bedfordshire Barbecue Centre

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Bedfordshire Barbecue Centre reviews

Excellent
9.3 out of 10

121 Trustpilot review(s)
Most recent review
Review company
  • Reviews (121)
Bedsbbq

Review by confirmed purchaser

Excellent service, cover perfect and delivery on time, well done

Would recommend your company to my friends as service and goods excellent

Bedsbbq

Review by confirmed purchaser

Very knowledgeable, great service and good prices

Really helpful service, very promt. Hoonest and open advice delivered in a very cheerful manner both in the store and by phone. Good range of BBQ on show. Prices were very competitive compared to anywhere else (either online or in store). I was overall very impressed and delighted with my purchase

Bedsbbq

Review by confirmed purchaser

Barbeasy

Straight forward to deal with, good web-site easy to navigate.

Review by confirmed purchaser

I was completely satisfied with the service from BBC.

I needed a replacement cover for my Napoleon barbecue, found BBC on Napoleon's dealer site, ordered it on the phone, and it arrived in Devon in a few days.

Bedsbbq

Review by confirmed purchaser

The best

Fantastic service amazing deals thanks again

Bedsbbq

Review by confirmed purchaser

Very Efficient

I ordered the products from Hong Kong for delivery to my UK address to save money in shipping the product to Hong Kong. I specified the date of delivery to my UK address and it was delivered exactly on that date. I found BBQ Centre very helpful in sourcing the product I needed.

Bedsbbq

Review by confirmed purchaser

Good service - high quality productand exactly as described delivered promptly

Bought a cover for my Broil King Gem gas barbeque. A little pricy I thought at £40 including postage but when it arrived the quality was clearly evident, very stoutly made and lined material. It fitted the barbeque just perfectly. Delivery was very prompt especially considering it was Christmas.

Bedsbbq

Review by confirmed purchaser

Excellent Service. Very helpful & friendly

Made a number of calls to get advice and staff were always very informative and helpful.
Goods were ordered and received in good time and in perfect condition

Bedsbbq

Review by confirmed purchaser

Excellent price, service and delivery.

Excellent price, service and delivery. Used twice now and no problems whatsoever.

Bedsbbq

Review by confirmed purchaser

I found dealing with Bedfordshire BBQs a very efficient helpful experience

I needed to replace my Outback Omega BBQ, as the second burner had failed after less than 3 years. I contacted Bedfordshire BBQs for advice over purchasing a more robust model and was recommended to look at Broil King.
These models are much stronger and carry a 5 year guarantee on the stainless steel burners. I was advised that the burners normally last longer than this(upto 9 years).
I ordered the Broil King Gem on line with a £20 discount and a free cover. I requested delivery 2 days after ordering but it actually arrived within 24 hours of placing the order!

Bedsbbq

Review by confirmed purchaser

Fast and efficient

Bought a replacement BBQ part and it arrived on the day I was expecting it and nice and early, so I didn't need to wait in all day. Part is a perfect match and when checking it was the right part on the phone, staff were very helpful and polite. Brilliant quality too

Bedsbbq

Review by confirmed purchaser

did what it says on the tin!

as above very good

Bedsbbq

Review by confirmed purchaser

Good outfit

Found part I wanted for my bbq on thier website but phoned first to make sure it was right. Person I spoke to knew exactly what I wanted and gave me an answer fast.
Ordered part from website and it was delivered as stated and was correct. Part now fitted and had may be last bbq of the year on Saturday.

Bedsbbq

Review by confirmed purchaser

Great Service

Order on the sat and delivery on the tuesday, great service and the cover fits the BBQ perfectly

Bedsbbq

Review by confirmed purchaser

iirst class

They had the item when many other web sites did not. Good web site. Item arrived speedily. Thanks

Bedsbbq

Review by confirmed purchaser

An efficient and reliable company all rolled into one - Superb!

A comprehensive website, simple to order items and delivers very quickly - well done

Bedsbbq

Review by confirmed purchaser

Fast, efficient and friendly service

I ordered a Weber Smokey Mountain 47cm and some wood chips from Bed's BBQ Center.
Later the same day I got a call to say that the order was being processed, but the wood chips I had ordered were not available. A quick chat and an alternative was found.
Everything arrived as promised the very next day.
Very pleased with the product, the price and the service from Beds BBQ Centre.

Bedsbbq

Review by confirmed purchaser

Would definitely use this company again!!!

I ordered a part for my BBQ - which I had not been able to find anywhere else - it was delivered two days later, at the exact time I was told!! Excellent service!!

Bedsbbq

Review by confirmed purchaser

Cover replacement

Very efficiently handled and delivered quickly.

Bedsbbq

Review by confirmed purchaser

Great Prices and Quick Delivery

Everything that one could ask

Bedsbbq

Review by confirmed purchaser

Highly recommend

Website is easy to use, i ordered my my stuff on a Monday night at 10pm recieved an email back saying it will turn up on the Wednesday and it did. Excellent turn around time & delivery service! Will definatly recommend to friends & family .

Bedsbbq

Review by confirmed purchaser

bedsbbq is awesome

Bought premium Webber bbq from bedsbbq. And had a good experience. The bbq was delivered on time. Very happy

Bedsbbq

Review by confirmed purchaser

Really helpful, fast delivery

Bought a wireless thermometer and received it within two days. Staff were very helpful and have a great knowledge of all things BBQ

Bedsbbq

Review by confirmed purchaser

Olimpic gold for service, care and attention

Thay did what they said, job done, I have already recomended them.

Bedsbbq

Review by confirmed purchaser

BBQ experts a first Class company from outset of choosing BBQ to delivery.

BBQ experts a first Class company from outset of choosing a BBQ to delivery then after sales service.

Bedsbbq

Review by confirmed purchaser

Quick and easy. No qualms ordering again

Wanted a BBQ smoker quickly in time for the weekend. Speedy delivery meant pulled pork can be served on Saturday evening.

Bedsbbq

Review by confirmed purchaser

Super Service; Great Price; Free Delivery; wonderful product

After spotting a special offer for the Blue Ember model i quickly enquired to the team as to whether stock was availiable; i was informed that all was good; New BBQ ordered via a smooth website.

Dreaded call from the team after 1 1/2 hours to say that the company had sold all of the stock over the weekend.

nothing to fear though; the boss was looking into a comparable model!!!

a suitable replacment was identified; the Stirling model; this was on offer at a much higher price than i had paid for the Blue Ember; after a quick discussion a small additional fee was paid to cover the cost price of the kit and delivery was arranged.

delivery within 48 hours; BBQ built, and has now been used for 4 / 5 dinners this week!!! heat of 350*c within 10/15 mins!!!

super service; will be going back to them for some quality accessories.

Bedsbbq

Review by confirmed purchaser

Excellent product and excellent service

Following very helpful advice about the suitability of a replacement burner for a Sterling Barbecue the burner was delivered very promptly in compliance with a 2 hour delivery window which was sent by text on the morning of the delivery day. We fitted the burner as advised and it worked without any problems.

Bedsbbq

Review by confirmed purchaser

Excellent product and Excellent service.

I would recommend Bedford BBQ for its fast service, helpful service and quality goods

Bedsbbq

Review by confirmed purchaser

Great advice and next day delivery. Brilliant

Advised on best BBQ on my price bracket and delivered next day. Very happy with the service and BBQ. Would definitely recommend.

Bedsbbq

Review by confirmed purchaser

Brilliant service and value

I ordered from these guys on a Friday at midday and the product arrived early Saturday morning. I got everything on my order and it was all well packaged. The free cover you get with a WSM 18" is the premium one and is excellent. Other companies only offer the standard cover for free. Would highly recommend.

Cheers

Chris

Bedsbbq

Review by confirmed purchaser

Got there in the end but it took some time!

It's not easy to write this report because, ultimately, the goods arrived safely. But there was a 6 week delay between order and delivery and absolutely no communication from BedsBBQ Centre.

- On the plus side - sensible price.
- on the negative - very slow delivery and no communications.

Reply from Bedsbbq

Dear Timothy M Henry,

I am sorry that delivery was slow, however you ordered items that were stated as out of stock on our website, perhaps we made the wrong assumption that you being aware of the stock issue, you were happy to wait until they became available.

Kind Regards
BedsBBQ
Bedsbbq

Review by confirmed purchaser

What it said on the web site is what I got excellent service and VFM.

Ordered the Weber Classic 210 BBQ. Well packaged for transportation. Easy to understand assembly instructions. No complaints 10 out of 10. I Would recommend Bedfordshire Barbecue Centre to anyone.

Bedsbbq

Review by confirmed purchaser

Great service BBQ arrived when promised

Very helpful and knowledgable which made selecting the right BBQ much easier. It is a Napoleon Pro450 and its Great!

Bedsbbq

Review by confirmed purchaser

Excellent service ! Excellent product !

This is the second Broilking BBQ that we have owned, the first having been very well used and still lasted for a great number of years. Thanks to the excellent service we have a new one as well as a new part for the old one. The person who dealt with our purchase was helpful and efficient and even assisted when his working day should have been over. Thank you.

Bedsbbq

Review by confirmed purchaser

Great service, great bbq, instructions a bit difficult

As above all is very good just the instructions that let it down. Had the Broil Kind Signet 20. The instructions covered many models but rather than seperate for each or at least as you go through the instructions they detail what parts are relevant to each its a bit hard. I ended up thinking to begin with that parts were missing and I was going to have to call you and it ended up being parts for another model as you look further through the instcrutions. Basically you have to read through the instcrutions to see what parts are for you.

This is only a slight issue and obviously not down to you and Broil King will never change but it is a point to make.

Thanks again Mike

Bedsbbq

Review by confirmed purchaser

Communication second to none

Competitively priced, I qualified for free delivery too which was extremely quick and the communication about the delivery was second to none. Delighted with the Weber items that I purchased and I'm keeping my fingers crossed that we might get a few days decent weather so they can be put to the test! For any other Weber accessories that I need, I'll only in one place from now on.

Bedsbbq

Review by confirmed purchaser

Best Delivery Service I know.

Order was dispatched the next day, I received a text to my mobile advising me that my delivery was set to come the next day, unfortunately I knew I was going to be out all day, so all I had to do was text 1 back and then it was moved for the following day. On the morning of my delivery I received a text with my 1 hour delivery time slot and it was delivered right on time. Only wish all online companies operated the same delivery service.