Bedsdirect reviews

Bedsdirect reviews

Good
8.4
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
7 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic service and product

I ordered a Madison bed last week and it arrived yesterday by two fab delivery guys who took it to the room!

Once I assembled the bed I found it to be very sturdy and looks amazing!

A fantastic experience from start to finish plus this was from a store originally that typically charge about £600 so I felt I have a right bargain!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant service !!!!

I ordered a single bed & mattress on Wednesday evening online (20/12/11), recieved a confirmation e-mail with delivery date for the order of Friday (22/12/11) from 7am to 6pm, to be delivered by Nightfreight.
9am this morning (Friday) Nightfreight wagon pulls up and delivers the bed. What more can I say. I'm off now to put it all together.
This was a brilliant bit of online service.
Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fab all round service and product

I bought a nice little metal bed frame for my neice to be delivered Friday and you cant go wrong for the price! Thanks to all who helped! Would definitely recommend
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service

Friendly and efficient customer service, bed delivered by 8.30 following morning. Would highly recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Appalling 'customer service'

I ordered a sofa bed (by Flame) in 2009, the base unit has been replaced, the design itself seems to be faulty if used in any way.
Contacting their customer service dept is awful, misinformation, no information, being told things will happen but they don't, refusal to give name or employee number means they are untrackable. I recommend insisting on email communication as then it is documented.
The initial delivery drivers could not get the sofa bed in through a standard sized door, so it was re-cheduled, I arranged the door to be removed and when the new driver showed up he said it would go through with door on and it did. I was charged £40 for re delivery, plus expense of man paid to remove door, which he didn't do. Incompetence of the driver, but I paid.
A change in customer service management meant all previous records of my complaints were lost, currently going through process for refund.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant company

We ordered an orthopaedic mattress and some pillows for our son. There was a great choice and I rang the order through on a friday at about 5pm. The goods were delivered as promised on tuesday. Really well packaged and exactly as descirbed. Would highly recommend
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great little company

Great service, great products what more do you need?

Is Bedsdirect your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Bedsdirect Details

About this company

BedsDirect.com - bringing you Beds, Double Beds, Single Beds and Cheap Beds

Visit Bedsdirect

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.