Bedworld reviews

Bedworld reviews

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7.1
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Delivery was good but attention to detail wasn't.

We ordered a bed and mattress with the next day delivery. My mum was buying us the bed so the billing address was different to the delivery address. True to their word the bed was delivered, to the correct address, the next day by two lovely delivery men. They really were brilliant. When I opened the boxes to put the bed together it was clear that they had sent the wrong set of screws so assembly was impossible. I phoned and they said they will send the right screws out to me. After three days of sleeping on the floor they delivered the screws to the billing address instead of the delivery address which is a good hour away from us. I probably would order from bed world again as delivery was fantastic and the quality of the bed is good.
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Review by confirmed purchaser

Excellwnt speedy service!

Ordered on an easy to use web site, had one conversation with the company as bed was being delivered to a different address than my card - and plain sailing.
The 2 guys who delivered were great called around 15 minutes before coming to the house, carried up stairs so easy!
Bed is a spare for when people stay over - but excellent - mattress great draws on good gliders really pleased with this bed.
Yes would recommend without any hesitation
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Review by confirmed purchaser

Good service

Excellent service
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Review by confirmed purchaser

The Bed was better quality than other far more expensive brands and easier to put together..

I was initially disappointed that the bed ordered had a delayed delivery. However the staff at Bedworld offered to source an alternative if I couldn't wait, which I didn't want as I had taken great care in choosing the right bed for the room. I actually received the bed around the first promised date so was really pleased I waited and the bed was even better than I thought it would be and was everything it claimed on the website. I had previously purchased a very similar double and single bed from a very well known fashionable store at a much higher price and these were not the quality of the Selkirk bed purchased from Bedworld. I really appreciated the friendly help and advice from staff and would certainly buy from Bedworld again.
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Review by confirmed purchaser

Great quality bed and prompt delivery.

Very pleased with our quality bed and mattress. Ordered and delivered promptly.
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Review by confirmed purchaser

Perfect service, perfect product!

Ordered the bed on line, no problems. It was delivered the next day as promised in perfect condition. Would recommend to anybody.
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Review by confirmed purchaser

Fast and efficient

Excellent - next day delivery of the mattress we'd decided on and they took it upstairs for us. Great service.
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Review by confirmed purchaser

Great service

I ordered a head board from Bedworld. The ordereing process was simple and they even called the day before they had advised delivery was to take place to confirm the order and that delivery was still on schedule.
The product arrived on time and intact, great service.
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Review by confirmed purchaser

Transit Worries

Very fast delivery with excellent driver communications.
All outer packages damaged rips,scuffs and tears.
The bed survived rough handling except for a small piece of plastic on the slats which had to be glued.
Very nice product just badly handled in transit
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Review by confirmed purchaser

Next day delivery!!!

Next day delivery!!!
Ordered Friday 11th Delivered Friday 18th
Seems that between their suppliers and their delivery firms they are unable to coordinate promises, delivery could not be met then the consignment was incomplete so delivery was changed arrived finally on Good Friday time quoted between 16:00 and 20:00hrs arrived at 09:00.
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Review by confirmed purchaser

Nightmare

The goods arrived over two days, the instructions were difficult to follow with parts missing & poor quality. An electric screw driver came in handy with 120 screws holding it together.
Photo evidence was required before replacement parts would be sent.
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Review by confirmed purchaser

Very efficient company, delivered when stated and very pleased with new bed

First time dealt with company but found them very efficient, delivery was on time and no issues. Would certainly recommend this company.
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Review by confirmed purchaser

Very quick service service

Very impress with the delivery time from ordering the mattress. The only complaint was I was text the day before telling me delivery time was between 8.25 a.m. To 12.30 p.m. They arrived 5 p.m. I work from home so it was no problem for me, just thinking of people who take time off work, waiting for delivery. Very happy with the company and purchase. Recommended.
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Review by confirmed purchaser

Delivered on time and product is great.

Ordered a headboard and it looks great.
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Review by confirmed purchaser

Great bed - bad delivery

I was so excited to order a lovely new brass bed for my new home, excellent price and product, the downside was although I received a text message to say delivery between 08.45 - 12.45, stayed in all morning, tracked delivery at 13.30 to be informed the obvious "lorry delayed" eventually delivered at 7.30 PM - the 2 delivery guys said "hello" and took the bed upstairs, no sorry we are late!!!!!!! Nevertheless I love the bed and mattress
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Review by confirmed purchaser

day wasted waiting for delivery

to say i was dissapointed is an understatement wen i ordered a bed and headboard from this company i was told i could not have the delivery on the day iwould have liked so arrangements were made for delivery on thursday 17th of april this bed was for a holiday chalet which is about 2 hours away from where i live so i arranged for someone to be at the chalet address .i was sent a txt and an e mail to say delivery would be between the hours of 1600 to 2000 hrs so this person waited@waited'@waited yes you can guess the rest waited again no delivery was made when itried to get in touch with somebody the following day iwas told the person who i made the arrangements with DONNA LUNN was not in work because of bank holiday i was kept on mobile phone for about half an hour iff not longer and was told they could not find any information on my order and too phone in on tuesday i must have wasted alot of money looking into my delivery and why it was not delivered as arranged i could not apologise enough to the person who i asked to be at the dlivery address she was at my property until 2030 hrs waiting ihope that when the bank holiday is over iwill have the answer to why this order was not delivered ihope i am not given feeble excuses ie got lost on way could not find address
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Review by confirmed purchaser

excellent value and fab delivery service

Our daughter loves her bunk beds, they were well worth the money, would definitely recommend. I received a text with a morning delivery, they arrived 10 minutes prior.
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Review by confirmed purchaser

Not impressed with the build quality and the condition upon arrival.

We bought two under bed storage drawers. Firstly date of delivery was changed because the driver had apparently broken down. I then had to chase bed world to organise a re delivery date. The condition of the drawers on arrival was very poor. The pieces of white wood were scratched and marked in many places. Fortunately only on the inside of the drawer so not visible when in place.
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Review by confirmed purchaser

Good communication but................

Ordered a double bed on a Friday. Received a phone call the next day saying that the mattress was not at the warehouse but it could all be delivered on Tuesday. I said that was ok but I would going to work at 1pm. They said that they would request an AM delivery slot. Received a text message on Monday evening saying that the bed would be delivered on Tuesday between 13:55 and 17:55. Too late to do anything about that but by chance my daughter was going to be in. She wasn't too happy about having to wait in as she wanted to visit her friend who had just given birth. She received a phone call to say that the delivery men were ten minutes away just after 6pm. it would have been nice to receive notification that the delivery was not going to be when I requested, so I could reschedule
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Review by confirmed purchaser

good, quick and easy

Easy to order and quick delivery (with a good selection of delivery dates). Kept informed of delivery via email and text. Product arrived on time and is as described. Prices also reasonable. Pleased with my purchase.

Bedworld Beds & Mattresses

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Next Day Delivery

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About Bedworld

Bedworld online leading bed and mattress retailer. With thousands of sofa beds, leather beds, metal beds, wooden beds, kids beds and divan beds in stock with free next day delivery.

Visit Bedworld

Contact Bedworld

Write to: staff@bedworld.net
Call us on: 01977 669698
We live here: Calder House
WF10 1BJ Castleford
United Kingdom

Category

Bedworld is ranked 87 out of 108 in the category

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