Bedworld reviews

Bedworld reviews

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Review by confirmed purchaser

Not happy

I ordered a bed from Bedworld and the advertisement states that beds can be delivered the next day !!! I received a call approximately two days later apologising to me stating that the bed would take a little longer.......3 weeks. I wasn't too bothered and said okay that's alright as I'm not in any particular hurry. It got a little closer to the three weeks and I still hadn't heard or had an update so I called the company and my call was transferred. I was then told it would take another 3 weeks for the bed to be delivered....NOT HAPPY. I was told that the bed is a very nice bed and worth waiting for....I would just love to have it in my home to admire it especially as the company were very quick to take my money.....IN FULL. Not happy with this service at all and still waiting for my bed
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Review by confirmed purchaser

First rate service

If you are looking for a good price and excellent service as I was, use Bedworld.
Great choice, very competitive prices and very quick delivery, go on, do it.
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Review by confirmed purchaser

Easy Online Order Service; Prompt Delivery; Still Awaiting Missing Parts!

Ordering online through Bedworld was easy.
They delivered my bed within two working days.
The only problem is that the manufacturer did not provide all of the correct assembly parts in their packaging. I emailed Bedworld and they arranged for the manufacturer to send the missing items by post but when they arrived they were the wrong parts also.
It's now a little short of a week since receiving my new bed and I am still awaiting the correct parts to allow me to fully complete its assembly.
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Review by confirmed purchaser

Wrong bed

Athough a very prompt delivery..I realised after putting the bed together it was the wrong bed.However, luckiily I preferred this model and was able to get a refund for the difference.
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Review by confirmed purchaser

Still waiting

Good service initially when booking it in.
Was meant to come yesterday, but no sign of it yet.
Ask me again when I have got the bed.
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Review by confirmed purchaser

Great Sleep

Since receiving our new mattress I have had a good nights sleep every night .
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Review by confirmed purchaser

Simply superb

Order came next day, delivery guys were really helpful. What can I say, but great price, great service, would definitely recommend.
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Review by confirmed purchaser

Not as good as I thought!

The website was good and easy to use. However, the 2 beds we ordered arrived a day later than expected as apparently the store staff could not find the complete order. I had arranged for someone to be at home and then had to ensure they came back the next day - frustrating! One of the beds was damaged on the legs but our son was so desperate to put the bed together we ended up doing this and not returning the bed.

Sorry but not a great experience.
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Review by confirmed purchaser

Wot no bed!

Ordered my bed on Sunday night. Was phoned up on Monday afternoon to say it wasn't in stock and they would go through the website with me to choose another. I wasn't asked I was told! Needless to say I cancelled the whole order (mattress included) and ordered elsewhere. If I had been asked if I wanted to choose something else, I may well have done. Just a bit abrupt, but if you are advising customers that the thing they have ordered is out of stock - and they admitted it was due to people at their end not doing the stock control properly - then you need to be a bit politer to keep their custom.

Having said that, the refund was processed immediately and back on my credit card within two days, so well done for that.
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Review by confirmed purchaser

Great value for money and delivered on time!

The bed frame was well made and easy to assemble. Good value for money. Stylish design and the beech sprung slats are a great feature. Delivered by free next day delivery, given a 4 hour time slot and arrived exactly in the middle of the time given. Well done!
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Review by confirmed purchaser

DO NOT USE THIS COMPANY ITS SHOCKING !!!!

Terrible service if you had hair when you ordered you won't when it comes ! bed didn't turn up on three occasions so the time booked off work to receive it was wasted and as for calling to find out what was happening with the bed you mite as well talk to it self you will get more sense that way ! Do not use if you want to remain sane !!!
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Review by confirmed purchaser

Beds labelled "in stock" not in stock...

Ordered a bed frame that was in stock, delivery arranged for next day. They phoned and said the lorries were full, delivery would be the day after. Not a problem, I ordered late in the day so didn't mind waiting two days for free delivery. But disappointingly they phoned again the following day to say they couldn't actually deliver for another three weeks.. When I queried why their website said this bed was in stock and available, I was given some excuse about 'low stock', and I feel they take your money on the premise what you want is in stock, then ring you and say it will be a few weeks wait in the hope you keep the order open and accept. Not me - I cancelled and got my money back as lost trust in the lead times they give out.
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Review by confirmed purchaser

Fast and efficient- no problems

A very good experience I checked online on Sunday they gave me a delivery day of Tuesday so I went ahead and ordered . they kept me informed right up to delivery Tuesday pm
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Review by confirmed purchaser

Easy ordering, prompt delivery and good product. Very impressed

Easy ordering, prompt delivery and good product. Very impressed
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Review by confirmed purchaser

Excellent service

I was really pleased with my bed and the service was excellent
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Review by confirmed purchaser

Awesome product and delivered exactly when they said they would

I needed a wooden bunk bed for my youngest, chose a delivery date and I even got a text giving me a 4 hour slot. The bed arrived on schedule in perfect condition in 4 boxes. When I got home from work me and my eldest unpacked the bed parts and with the great instructions built both beds in and hour. The are solid and my son loves he new beds, thank you.
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Review by confirmed purchaser

Very friendly service arrived on time

Ordered Sunday arrived Tuesday afternoon
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Review by confirmed purchaser

excellent value. .excellent service.

I am delighted with my bed..perfect guest bed..quick easy ordering a great communication from seller. Delivery was smooth and efficient too. Thanks.
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Review by confirmed purchaser

Excellent!

Am so please with the mattress that I have ordered...
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Review by confirmed purchaser

Very poor service

I ordered a combo cabin bed and mattress with delivery confirmed. I then got a call from the company moving my delivery by a couple of days the evening before my delivery. The fact that I had to rearrange someone to stay in a full 12 hour delivery slot seemed of little concern but I was told I'd receive an email the evening before the delivery to confirm a 4 hour delivery slot. This email never came and numerous telephone calls to the company went unanswered and when I eventually got hold of them I was told they couldn't give me a smaller delivery slot than 07:00 to 19:00.

I stayed in all day and eventually the mattress got delivered in the afternoon but no bed. Could also not reach Bedworld to try and find out what had happened.

Eventually got hold of Bedworld the next day and then told that the bed had been out of stock and was only available a month later. No one had bothered informing me of this while I spent a day waiting around home for it to arrive! I have cancelled my order and now wait to see how long it is going to take to get my refund!

I would not recommend Bedworld at all!!

Bedworld Beds & Mattresses

Free Delivery

All our products come with free delivery.

Next Day Delivery

We have thousands of products available for next day delivery or day of your choice.

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About Bedworld

Bedworld online leading bed and mattress retailer. With thousands of sofa beds, leather beds, metal beds, wooden beds, kids beds and divan beds in stock with free next day delivery.

Visit Bedworld

Contact Bedworld

Write to: staff@bedworld.net
Call us on: 01977 669698
We live here: Calder House
WF10 1BJ Castleford
United Kingdom

Category

Bedworld is ranked 86 out of 107 in the category

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