All Good Highly recommended
An unlucky one this one.
All went well but we received the wrong items - all sorted by customer service but uplift came on the wrong day with no one available to deal! No worries, I'm sure it'll get sorted... :)
Bernard's Bins has an easy-to-use website so the process of finding and buying what we wanted was straightforward and quick. There were no nasty surprises on checkout, it was exactly as we expected from the previous pages.
The rather heavy packages were delivered when promised, brought into the house by the cheerful, friendly driver and put where I asked. The delivery of multiple boxes was complete and everything was in good condition, no breakages or damage.
Having had less-than happy experiences buying online from other companies previously, I was ready for trouble this time, but the whole experience was stress-free. I would definitely go back to Bernard's Bins again in the future.
The prices were very fair and the Items were exactly as described.
I was in touch with their customer service department twice with questions and they were polite and informative. Delivery was fast.
Every aspect of this company is professional and efficient. I would happily recommend them to anyone.
We received the product in good time but some of the parts were damaged. Bernards Bins immediately sent out replacements free of charge and were with us the next morning. The shelves are now up and do exactly what we need them to.
Very. Easy to fit Good quality on item very goo d service as item was not deliverd by currier as was damaged and was replaced and delivered the next day well done Bernard's bins will use this seller again
The shelves, workbench and floor covering we're exactly what their on-line catalogue described and I am more than pleased with them and the rapid delivery was much appreciated, as were the emails to let me know the state of play. I will certainly recommend Bernard Bins to others.
I am enthusiastic about reccomending you to others.
The items ordered, albeit insignificant, were dispatched quickly, I was kept informed as to them being on the way & they arrived the very next day.
All this for £4.04 for two sets of clips to keep the shelving racks together
Yours is the standard of excellence all should aspire to.
(I regret not purchasing shelving racks from BernardsBins as they are abysmal).
I am confident that when I order items more substantial, the performance of delivery would be the same.
Thank you for the easy hassle free experience, well done & keep it up!
Greg Lockwood Electrical
25 George Edwards Close
I've just bought some shelving for my garage, my son removed all the awful boxes, etc.
which my late husband had fixed to the walls, and I desperately wanted to give it a make-over.
I thought I had problems because two of the shelves had been damaged in transit, but although I had put them together decided to email Bernards Bins just to let them know I had had a problem. They were superb, I immediately got a refund when it was found that I had been overcharged, and I was sent another set of shelves so that I could put up complete undamaged unit. They look great and I would certainly recommend the firm and would buy from them again if need be.
yes I would recommend Bernard bins I now have a space at hand for my bits and pieces such as nails screws nut and bolts ect and the good thing is I can now separate all my sizes into boxes am I orginised or what
The shelving was the right size for the space and items for storage.
A pity that spare shelves are not sold separately not even the metal work.
What happens if one gets damaged later down the line???
I needed more shelves, so i will have to go else where.
Lost a sale there boys!!!
Excellent service except 1 out of 4 packages never arrived. When the company was advised they resent the item immediately without question. Apart from that courier problem the service was exemplary. Yes I will certainly deal with them again.
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