An unlucky one this one. All went well but we received the wrong items - all sorted by customer service but uplift came on the wrong day with no one available to deal! No worries, I'm sure it'll get sorted... :)
Bernard's Bins has an easy-to-use website so the process of finding and buying what we wanted was straightforward and quick. There were no nasty surprises on checkout, it was exactly as we expected from the previous pages. The rather heavy packages were delivered when promised, brought into the house by the cheerful, friendly driver and put where I asked. The delivery of multiple boxes was complete and everything was in good condition, no breakages or damage. Having had less-than happy experiences buying online from other companies previously, I was ready for trouble this time, but the whole experience was stress-free. I would definitely go back to Bernard's Bins again in the future.
The prices were very fair and the Items were exactly as described. I was in touch with their customer service department twice with questions and they were polite and informative. Delivery was fast. Every aspect of this company is professional and efficient. I would happily recommend them to anyone.
We received the product in good time but some of the parts were damaged. Bernards Bins immediately sent out replacements free of charge and were with us the next morning. The shelves are now up and do exactly what we need them to.