Excellent Service, Keith Adams - 05 January 2011

Excellent Service, Keith Adams - 05 January 2011
I recently ordered a Venice high back chair from your company, unfortunately it was out of stock and would not be back in stock until the New Year. I was contacted by James informing me that as I wanted this as a Christmas gift he could send me another chair which was slightly more expensive without me having to pay the extra cash. the chair arrived next day amazing service and excellent customer relations, something quite unexpected in this day and age and current financal climate. I have not unpacked the new chair as its for our Sons Christmas present, but wanted to contact you thanking you for a first class conclusion to our order, Regards Keith Adams