BetterBathrooms.com reviews

BetterBathrooms.com reviews

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7.9
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Review by confirmed purchaser

Good customer service, rude delivery driver

Quality products at good value prices. Customer services did not have my order when I rang them and amended it to a different item. I rang and asked them to ring me back but they did n't. I rang again and order was processed instantly.

The delivery driver was confused and tried to deliver my new bathroom at my current address, when I told him it was to be delivered to my new address which was a ten minute drive away he got angry and refused to do this. He rang his office who had made the mistake and they told him to deliver to my new address which he grudgingly did.

So a few issues, but great value and products and I would use them again.
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Review by confirmed purchaser

Amazing!!! A star

Better Bathrooms have given us the bathroom we've always dreamt of. The quality of their products are first class as are the choice of tiles and accessories. Customer service top notch as well. No problem in amending our order and delivery times to suit us. Highly recommend.
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Review by confirmed purchaser

very good product. shame about the delivery arrangements.

All ok except the delivery service.
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Review by confirmed purchaser

very good advice and quick delivery

very pleased with the shower, great bargain. Its all up and running great,
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Review by confirmed purchaser

Showroom in Leicester amazing & excellent staff

A great store with amazing & helpful staff lots of choice great prices delivery speedy & my bathroom is gorgeous so pleased with it
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Review by confirmed purchaser

Hopeless. Go elsewhere.

I ordered a shower tray and cubicle and paid 60 quid for the easy plumb fitting. It arrived with key extra parts missing. Several phone calls later the parts still havent turned up despite being told they were being sent by next day delivery. Customer service were unhelpful. Ive had to buy replacements which I will be sending you the bill for - by next day delivery. Lol.
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Review by confirmed purchaser

great service

We had wonderful service from purchase to delivery. Drivers were helpful and delivered within time allocated. Thank you.
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Review by confirmed purchaser

Crapp invented the toilet but this company is in a class of its own.

This is the second purchase from this company and once again its been a pleasure.
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Review by confirmed purchaser

Good products in a timely fashion

We were very pleased with how quick and efficient better bathroom's service was. The order didn't take too long to arrive and we received a phone call 1 hr before the delivery was due to check someone was at the property.
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Review by confirmed purchaser

Products great but service when things go wrong was disappointing

Took 4 calls to sort out one missing box of tiles. People in call centre don't seem to know what they are doing and just promise things to get you off the phone. Very disappointed as products great & good price when they do arrive.
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Review by confirmed purchaser

What a shower!! Fantastic

Ordered shower enclosure/tray/waste, good prices, fantastic delivery, very quick. Good quality enclosure, very quickly put together.
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Review by confirmed purchaser

Very efficient service

First time using company definitely recommend. Very helpful sales assistant able to answer all my questions. No problems with delivery kept informed from dispatch meant. Very pleased with products ordered certain to use again.
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Review by confirmed purchaser

Bath arrived with no legs

Bath ordered and extra paid for guaranteed delivery, on delivery the bath was missing the legs it took 2 days more to get them delivered as apparently they have no post offices where they are located. I am still waiting for a refund on my delivery charge. Customer service were most unhelpful.
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Review by confirmed purchaser

spot on order and del

excellent to deal with
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Review by confirmed purchaser

Very helpfully with good advice

I wish I knew this company before I went to look for my bathroom I would have purchased a compleat bathroom .
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Review by confirmed purchaser

Did what it said on the tin

Good value mirrors ,as described.
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Review by confirmed purchaser

Does what it says on the tin.

Very happy with the service. Thank you very much.
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Review by confirmed purchaser

Cheap but no good service on delivery

I have purchased those bathroom items from better bathroom, but what I can say that they have some good prices but the delivery charge are expensive and the delivery driver leave the palette outside didn't help my client to get the good in side not impressive
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Review by confirmed purchaser

[poor after sales

Having already sent you a rating already and it being great service now the true after sales kicks in as being told an item was delivered and it wasnt and being told customer service will call me back and they didnt,and sarcastic comments from sales staff (managment) i wont be going back to shop at better bathrooms again,enough said.
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Review by confirmed purchaser

Really disappointed with returns policy

I was really shocked to learn that Better Bathrooms do not have a courier service for returns. You have arrange your own courier to send unwanted products back. My shower tray was not suitable and will cost more than i paid to send back to Leigh. You're much better off using a local supply store to buy your products. That way, you can just take them back yourself. BE WARNED.

Better Bathrooms UK LTD Details

Better Bathrooms' 7 Day Money Back Guarantee

If you're not 100% happy with the quality of your item, Better Bathrooms offers a 7 Day Money Back Guarantee... After all, we're only happy when you're happy

About Better Bathrooms

As well as our online store, www.betterbathrooms.com, we also have 3 showrooms, one in Wigan, one in Warrington and our latest store in Manchester City Centre. All our showrooms offer our internet prices in store which means the prices you see on the web, are the prices you pay in the showroom.

We also have a large 100,000 square foot warehouse, which always holds up to £15 million worth of stock, which enables us to keep more products in stock than any other online retailer and ensure we can offer nationwide express delivery. Located next to our warehouse is our sales counter, where customers can come and collect their orders 7 days a week.

With our dedicated UK based customer service centre, Better Bathrooms offer after sales service for all of our customers to answer any questions you may have following your purchase with us. Be it a technical question about the installation, or something wasn’t quite right for you – after all, everyone is allowed to change their mind, which is why we offer a 7 Day Money Back Guarantee on all of our products. We’re only happy when you’re happy!

Visit BetterBathrooms.com

Contact information

Call us on: 0844 484 7678
We live here: Albion Park, Warrington Road
WA3 5PG Glazebury
United Kingdom

Category

BetterBathrooms.com is ranked 96 out of 141 in the category

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