After shopping around for the best value I picked out what I wanted on line, printed it off and then went to the showroom to check out the quality, which is superb.
The salesman went through my order to make sure I hadn't forgotten anything which I hadn't as the website prompts you for all the hidden bits like waste systems and valves.and I tweaked a few items on his recommendation, which was spot on.
I was kept fully up to date with the progress of my order. Delivery was confirmed within a couple of days. I was given a 2 hour delivery slot and a phone call an hour in advance meant I didn't have to waste time off work and they arrived right on time. The delivery men were helpful, courteous and efficient.
Only negatives are there is no refund policy and there's no function on line to save and go back to your shopping list so you need to know what you want and need which can be a bit tricky if you're dependent on builders like we were.
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