BetterBathrooms.com reviews

BetterBathrooms.com reviews

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7.9
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Review by confirmed purchaser

Excellent

Very happy thank you
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Review by confirmed purchaser

Great supplier

Easy navigation of web site, great selection of products, looked in Spain for like items and other sites and shops but BetterBathrooms.com made it easy and cheaper that others
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Review by confirmed purchaser

Very poor customer service and delivery

Don't go for the Guaranteed delivery day waste of time. When calling customer services at on the day of delivery at 4.30pm they just said its not coming till the next day so taking a day off work for the GUARANTEED delivery day was a joke so had to take another day off work. All customer services could offer was a £10 refund on the Guaranteed delivery day. I would at least full refund on delivery as having to take a second day off work and for having to call them to find out its not coming so my opinion no customer service at all. Once I got the goods the base of the toilet cabinet was broken. I called customer services again but waiting on the phone 15min I give up and end up fixing the base myself.
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Review by confirmed purchaser

Damaged goods and poor delivery communication

No information regarding delivery date 1week after payment and emailed order confirmation. After having to chase up delivery several times we were assured it would arrive by 11am next day, or delivery company would call to give a 2 hr window. Having waited in all day delivery eventually arrived at 3.15pm. Goods were soiled on the inside of drawers and were visibly not pristine quality. Looked like item was an end of line / seconds product!
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Review by confirmed purchaser

Good value for money with prompt delivery.

I was initially worried about ordering a bath online but would definitely recommend it now. I ordered a roll top bath with taps etc much cheaper than buying in my local B & Q. I received a telephone call as arranged to sort delivery arrangements. The bath was delivered at my convenience. Unfortunately the bath had a slight fault when it did arrived so I contacted Better Bathrooms by email because Customer service was constantly engaged and without any fuss I was offered an immediate replacement. I'm now waiting for this new delivery but I would definitely use this company again in the future.
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Review by confirmed purchaser

I its me

Quick delivery product as stated in the advert good value for the money what more can I say Brilliant.
Thanks.
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Review by confirmed purchaser

Fast, efficient service at a bargain price!

We looked at dozens of contemporary countertop basins on the internet before ordering a pair of Sahara basins at a fraction of the price of many similar ones from other companies. The basins were delivered swiftly and safely and look much more expensive than they were. We are thrilled with them. We were kept fully informed at every stage of ordering to delivery and would not hesitate to recommend Better Bathrooms to anyone.
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Review by confirmed purchaser

Good company to deal with

The man in the shop took the order very efficiently, the goods were in stock and were ready to be delivered very promptly. The suggested delivery date didn't suit us but it was very easy to change to one that did. When we opened the goods we were disappointed to find one of the units was damaged, although there was no sign of damage to the packaging. Therefore I coudn't give 5 stars. However, on the plus side, when I contacted customer services, after seeing a photo of the damage, they agreed to replace free of charge with no quibble, so they apologised and handled it really well.
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Review by confirmed purchaser

Terrible

Delivery two days late when paid for next day, on hold on 0845 number for 25 mins twice trying to find out where delivery was. Promised return phone call both times didn't hear from anyone. Asked for carriage charges to be credited still no reply
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Review by confirmed purchaser

Perfect Delivery

Simplicity itself to select and order online, a quick and easy checkout with delivery options, reassuring updates and delivery right on time as arranged - Perfect !

P.s. forgot to mention the Bathroom Suite - Perfect !
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Review by confirmed purchaser

UPGRADE YOUR LOO SEAT!!

Everything was perfect, and at a good price. Delivery was prompt and courteous.
All the bathroom equipment we bought seems high quality and looks fantastic, cant fault it generally.

HOWEVER - BE WARNED. If you are buying a loo, for goodness sake upgrade your seat. The basic one is exactly that. Such a shame as it really is nowhere near par, not even close.. flimsy and terribly cheap. Honestly, you would not want it in a new bathroom (and I'm no loo-seat snob!). After the event you cannot upgrade and a replacement will cost £30 including delivery. This really let the whole thing down for me. In my humble opinion the upgrade should be standard and if needs be they should increase the price to accommodate it, either that or not 'bundle' a seat with the loos.
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Review by confirmed purchaser

Good Price & Excellent Service

The web site was easy to use, and once the order was placed the level of communication was regular and reassuring.

The goods arrived as promised, extremely well packaged.

Overall I was very happy and would use them again.
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Review by confirmed purchaser

satisfied customer

We have not yet had the taps fitted, but we are delighted with their appearance. The quality feels and looks good.
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Review by confirmed purchaser

Happy

Very pleased with delivery and quality of product.
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Review by confirmed purchaser

Excellent service and brilliant products

Very impressed with Betterbathrooms - very helpful when placing my order, quick delivery and good quality items. Would use again!
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Review by confirmed purchaser

Fantastic service!

Bought traditional style radiator and bowed shower cubicle enclosure. Both products arrived when promised in perfect condition.
Would recommend to anyone.
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Review by confirmed purchaser

Brilliant Bathrooms !

Superb service and value for money .
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Review by confirmed purchaser

Excellent quality fitted bathroom furniture, tap, and mirror would not hesitate to recommend beyond expectations!

I ordered the bathroom furniture on a Sunday afternoon and it was delivered on the Thursday. The quality was first class the bathroom cupboard came ready made and was of a very good standard. I would buy from the company again and fully recommend. All items purchased were of an excellent quality.
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Review by confirmed purchaser

Fast ordering and efficient, ask for T&C before starting transaction

One star dropped for not mentioning their policy to supply credit notes instead of refunds if we're unhappy with the purchase. This should be explained before the transaction commences.
Would have achieved 5th star if they offered the flexibility to collect from store other than there main depot/head office

Better Bathrooms UK LTD Details

Better Bathrooms' 7 Day Money Back Guarantee

If you're not 100% happy with the quality of your item, Better Bathrooms offers a 7 Day Money Back Guarantee... After all, we're only happy when you're happy

About Better Bathrooms

As well as our online store, www.betterbathrooms.com, we also have 3 showrooms, one in Wigan, one in Warrington and our latest store in Manchester City Centre. All our showrooms offer our internet prices in store which means the prices you see on the web, are the prices you pay in the showroom.

We also have a large 100,000 square foot warehouse, which always holds up to £15 million worth of stock, which enables us to keep more products in stock than any other online retailer and ensure we can offer nationwide express delivery. Located next to our warehouse is our sales counter, where customers can come and collect their orders 7 days a week.

With our dedicated UK based customer service centre, Better Bathrooms offer after sales service for all of our customers to answer any questions you may have following your purchase with us. Be it a technical question about the installation, or something wasn’t quite right for you – after all, everyone is allowed to change their mind, which is why we offer a 7 Day Money Back Guarantee on all of our products. We’re only happy when you’re happy!

Visit BetterBathrooms.com

Contact information

Call us on: 0844 484 7678
We live here: Albion Park, Warrington Road
WA3 5PG Glazebury
United Kingdom

Category

BetterBathrooms.com is ranked 96 out of 141 in the category

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