Was hesitant at first about spending over three grand on a TV (Sharp 80") and seriously thought about spending a few hundred more at John Lewis just for the security aspect. I did a quick search for reviews on this company and found no seriously negative viewpoints. In fact the Trustpilot reviews gave me the confidence to go ahead with the purchase.
I needn't have worried. All questions were answered by phone, and I did ask about whether the delivery guys could wait till I open the packaging and check the TV. They said this was standard. I also informed them I live on the third floor - no lift: No problem.
The delivery guys were amazing - three of them. They lugged this heavy beast up the three floors and helped me unpack the box whilst I did a check of the TV. They also took away the packaging.
All in all, the service was amazing and I have found a place where I will do all my electrical purchases in the future: The prices are amongst the best out there and when coupled with the service I received it becomes a no brainer.
Well done guys: All the success for the future. John
Beyond Television were the cheapest supplier for the dishwasher I purchased - found at random through Google! The ordering process was easy and simple, the delivery service was excellent. Not sure whether it was policy or not but the delivery driver rang the evening before to ensure that we were aware of what time he was aiming for. Not surprisingly he arrived on time.
Very impressed with the level of service.
We recently ordered a Samsung fridge. Not only was the price cheaper than reputed high street stores, Beyond Televisions customer service was top class too like any other top stores known for service. Unlike most of the online retailers who use 3rd party courier service, the delivery was made by their company fleet itself. (understand this prbly is not for American style fridges)
What we loved the most about the service was, while the delivery slot is from 7AM to 5PM, We had a call previous evening to confirm ours was the first and bingo the door bell rang at 7 in the morning. The delivery person was very friendly and very helpful - It was a great releif when we felt the door might be little tight for the fridge.
Absolutely delighted with the service and will defntly use them again.
Bought my LG TV from Beyond Televison because they offered the best price and delivery terms on the day. Decision paid off as the TV was delivered on time with no problems at all.
Will definitely use them again when I buy the TV for the lounge next year and wouldn't hesitate in recommending them to others.
Good product information on the website (regards cashback and extended warranty) - felt like they were putting the effort in all round. They have their own fleet of delivery vehicles and the driver was friendly and helped me in with the machine. Nothing bad to say!
i went to currys to buy a smart tv, they had one in the showroom, asked them (manager)if they could adjust the price to match internet price list which i had printed out, the answer was no. i left, back on the computer i came across this company beyond television, what a star this place turned out to be, loads cheaper than currys quoted, and free delivery all the way fom blackpool on the rainy west coast to the sunny east coast. after ordering said tv they rang to make sure everything would be ok my end and to confirm delivery date and if i needed assistance to set it up. a very nice guy came with the tv on the agreed date. what service !!! i cannot fault this company at all and im so pleased that currys attitude was negative because this led me to beyond telivision . 10/10 for very very polite service, many thanks beyond telivision, beyond belief is closer to the mark, great service in this day and age i will be looking on your site for future purchaces.
The television was at a good price point and the free delivery which was very quick made this a great deal.
Great customer service. Television arrived on day selected for delivery. The delivery driver also rang me before arriving to let me know what time he'll be arriving. Found the tv at the best price here so it was a great buy and hassle free. Wil recommend buying from beyond television!
I would highly recommend Beyond Television. Their service was exceptional and the customer service agents were very helpful and friendly. Will definately use them again.
Excellent Customer Care and Good delivery times.
No confirmation e-mail of order. No response to e-mail request of such order. Watch this space!
My profound apologies to Beyond TV.
I use outlook express for my e-mail and so check my spam folder regularly. No entries for Beyond TV.
On logging on to my Virgin web mail ( which i only use if something is awry ), there they are. Confirmation of registration and my order with delivery date.
Again my apologies to Beyond TV.
fantastic service would highly recommend the company to anyone. Delivery on time and Delivery Man was very helpful and highly experienced. Customer service by phone was very helpful and made my experience of buying our hightec television very easy.
I was looking for a reasonably priced TV for my bedroom.
I was going to order from another company .However after reading some reviews I was put off so, looked at Beyond TV. I was glad that I did and the TV was cheaper as well.
I found it very easy to order and the TV was delivered when they said it would be.
Setting up was also very easy to do .
Would use them again and would recommend .
I WANTED A SOUNDBAR AND HAD BEEN CHECKING OUT DIFFERENT COMPANIES AND PRICES WHEN I DISCOVERED YOUR COMPANY AND BECAUSE PRICES WERE SO GOOD GOT CARRIED AWAY AND ORDERED ONE WITHOUT INVESTIGATING IF IT WAS THE CORRECT ONE FOR ME X ORDER WENT THROUGH VERY SMOOTHLY AND DELIVERY DATE CONFIRMED X I THEN REALISED THE ONE I HAD ORDERED WAS NOT THE RIGHT ONE AND PHONED THE COMPANY STRAIGHT AWAY TO CHANGE ORDER AND ALTER DELIVERY DATE X THEY WERE EXTREMELY HELPFUL CHANGED ORDER AND GAVE ME A REFUND ON THE INCORRECT ORDER AND EVEN BOOKED COURIER COMPANY TO DELIVER ON A DAY THAT SUITED ME BETTER BECAUSE THEY DIDNT DELIVER TO MY AREA ON THAT PARTICULAR DAY X COULD NOT HAVE WISHED FOR BETTER SERVICE AND WOULD USE THIS COMPANY AGAIN X LYNNE WILMSLOW CHESHIRE
Will definitely look here again for any future home entertainment.
Everything was great except the website that didn't change the final total after adding a voucher code, it acknowledged it had been entered but just not changed the price which I was a little gutted about. Nothing else to complain about though, from sales team to delivery staff there were friendly attitudes and that always makes good an experience.
as the heading to the review says... were really pleased with our TV from beyond television, everything was as they said...quick too...easy to contact them if you need so you feel at ease throughout your purchase up to delivery - thoroughly recommend them.
I bought a LG TV at a very competitive price - some days later the price dropped on a promotion - The company has given me some monies back between the difference.
This has made it cheaper than the competitors offers which rate this company better than the rest!!
I will deal again and recommend them..
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