Appalling customer service, expensive shipping, you have to pay for returns.
I cancelled an order and they sent it out anyway. I then had to literally FIGHT with idiotic people on email and phone to get them to pay for the return.
The phone customer services was the single worst shopping experience I have ever had.
ADDENDUM: see Brittany's note below, and on other posts? HOW DO I REPLY TO YOU, BRITTANY?? You haven't provided an email address... is this another scam to make it look like you care...? I think the stream of shocking reviews below shows you really don't.
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