Our experience with big bus tours was great. They were helpful, courteous and pleasant. We went on our first day in London and were able to plan our week based on what we saw while on the tour. I would recommend it highly to first time visitors.
This was an amazing experience for my three spanish friends and myself. They were impressed with the courtesy and professional approach by the employees at the bus stops.....the clean buses....and the speed and frequency of the buses.....I was proud to use your service...you didn't let me down
Practiquisímo, vasta con subir para disfrutar, por la época en que fuí creo que lo falto colocar un toldo arriba, ya que llovió varias veces y hacia mucho frío. El resto buenisímo
Tour complet de Londres, rien ne manque, avec en prime une petite croisière sur La Tamise; on a pas eu assez de la journée pour tout apprécier de jour car nous étions en décembre et il fait nuit à 16!! Mais je recommande cette façon de visiter cette magnifique capitale à l'histoire et l'architecture si riche; à faire absolument sans réfléchir!!
Helpful Bus staff, interesting, clear commentary. Great views and stop off points around London.
Great value in the winter-- two days for the price of one, which also includes the longer river cruise to Greenwich and back. The river cruise 'Master' also gave a very good, humorous commentary for the trip. On a clear day, the best photos I've ever taken in London. AND I live in London and take lots of photos!
Thanks for making my last day in London great. All organized. Beautiful views. The blue bus with recorded commentary in 8 languages, brilliant. Buss every 5 or 10 mins. Thanks for a great experience, especially to Lee Fox for his help in Trafalgar Square and company to London Eye. I'll be back soon.
Booked this trip online and initially everything was fine...... Part way around the tour we were told that our talking was distracting the tour guide and told us to keep quiet as he could hear everything we were saying...... There were two of us..... Sat near the back of the open top section with nobody else sat by us..... I am a professional person and felt really insulted by the comments from the tour guide..... I was enjoying the view taking photographs not having a gossip...... No apology..... I have been in contact with the company ..... Still no reply.....
We took the 1-day tour with Bigbustours and enjoyed every part of it! Hop-on and hop-off was very easy and without any struggle.
The week after we noticed on our payment overview that a double creditcard payment had been done, due to an internet connection error during booking, but everything was cleared out with Bigbustours and the double payment was refunded quickly to us. Great service!!
We had a great two days on the Bigbustours sightseeing and hopping on and off When and where we wanted. Super Tours and great guides so you could never get Lost when your on a Bigbustours keep up the super job.
It was the 1st time my 10yo and I have been to London, we only had 1 day there so there was no other option than to do a bus tour and the staff was fantastic and helpful. Next time we will go for a few days on the bus tour because we didn't have time to go into many sights. The only prob we had was that the green connector bus finished before we could get to it therefore we had to get public transport but without the caring of the staff to make sure we got to the train station in time was outstanding and made our day flow beautifully and stress free, Would not travel around London unless with the Big Bus company, Thank you for a wonderful day!!!
the first tour bus we got on had an english speaking guide he was friendly funny witty but very knowledgable , in fact we enjoyed his company so much that we didnt want to get off. we toured round on the buses for two days, well worth every penny we spent.
My family had a wonderful time using the hop-on hop off services whilst visiting London. The additional 24 hours given for free enabled us to complete visiting all the key main attractions using this facility. Would recommend this tour for anyone visiting London for the 1st time.
It's a great way to get to see London highlights, especially with kids.
Had to wait more than 30 minutes by Westminster bridge to change from "13" to "22" route and 5 buses passed by going for 14 so please put more buses in for 23. And please let the buses run for another hour in the afternoon since the attractions are still open and we want also be able to go back home with the bus.
The guide was excellent, funny and serious and also the kids had a great time on the bus.
no problem, a lot of kind operators involved in, present at any stop
I has been my first time in a tourist bus so I can´t compare with others but we really enjoyed the day that we had and thanks to the audio in the bus we learnt more about London.
It included the ferry which was great too!!
I recomend it to everyone that wants to visit London for a weekend.
Really enjoyed the tour. The only complaint I have is that we were in the middle of a tour and we're told to get off bus and catch another bus to get to continue. I think the tour should run longer so that we can go on the tour at night and see London at night with the lights on.
We had a very enjoyable tour around London, seeing the sights. As we went in November it was absolutely freezing but the provided maps & rain ponchos came in very handy to sit on & wrap around legs. We left it a bit late to do the full tour & were a little disappointed to not get a good view of Buckingham Palace. The bus driver was extremely helpful & as we were the last people on his bus as the tour ended he took us to a stop that was the most convenient.
Me and My wife were visitors from India for just 2 days in London and this has been our first trip to UK. To get a quick scan of London and view various sites of interest, we were advised to take Big Bus and taking a chance, we booked the tickets. To our pleasant surprise, the entire process is so organized and the service has been so good that we returned back to India with lot of postive memories and I have shared my positive experiences with lot of my friends here and advised them to use Big Bus for this purpose, in case they visit London.
Congratulations! Great Job Done! Keep Up the Good Work!
Nice experience with tour and guides also,,just a little more clarification needed on different routs and time to different attractions ,this could be displayed inside bus also for each tour type,green red and blue
The level of courteous and professional service cannot be faulted once passengers commence the tour. My experience is that the same cannot be said for the Service Bureau in Victoria. Hopefully mine was a one off incident but as a frequent user ( 20+ tickets having been purchased for guests to the city in the last 8 months ) I was disappointed in the standard of customer service offered by the office in Buckingham Palace Road. This being said Don,based outside Victoria Station, was a star and his professionalism, politeness and coutesy is to be commended. This gentleman went a long way to restore my faith in Bigbustours. Had I only had to deal with this representative it would have been a 5 star experience.
This being taken in to consideration I would still say that probably the company provides the best insight into London sights and sites!
Wir waren nur einen Tag in London und wollten soviel wie möglich sehen. Die Big Bus Tour haben wir bereits von Deutschland aus gebucht, damit wir bei Ankunft nicht erst lange suchen mussten bzw. uns entscheiden mussten.
Wir haben den Bus sofort gefunden. Das Personal war sehr nett und hilfreich. Die blaue Route mit den Kopfhörern war super. Die Erklärungen waren sehr informativ. Wir konnten sogar noch die Themsefahrt mitmachen (vom Big Ben bis zum Tower of London).Auch hier ist alles reibungslos abgelaufen.
Alles in allem war es ein gelungener Tag und hat uns Lust auf "mehr" London gemacht, so dass wir nächstes Jahr länger hinfahren werden. Auf jeden Fall werden wir noch einmal die Big Bus Tour buchen.
Pour un premier week-end dans cette merveilleuse capitale anglaise, c'est un incontournable !! Visite en 8 langues, avec arrêt possible a chaque monuments !! Un must !
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