pleasant helpful drivers - BUT let down by boarding staff
Well the drivers were very helpful making sure everyone was on board and helping with directions etc. But the whole experience was spoiled by the criminal like activities of the scruffy, unkempt staff awaiting their victims outside Tower bridge. Their sole intent was to sell the passengers other tours and entrance tickets - many of them couldn't possibly be achieved in the time available, there was a lot of cash changing hands - even the companies own drivers complained about their antics. These people refused to validate our on line tickets until they had finished their games, so we missed one bus. Disgraceful, and ruinous for the image of the business
To reply as a company, please log in to your business account.