We chose them because the price included a boat trip and was still amongst the cheapest. It also included other extras such as ghost tours that we didn't use. We were two adults and a 5 year old so we wanted something the that little one would enjoy too. Booked it online using the phone the day before and got the digital ticket option. The only minor hiccup was that the rep's reader didn't manage to read the QR code from the phone screen but he called the office and sorted it quickly. The actual bus tour was fine and the guide was on the bus was good and entertaining as well as informative. The boat trip we took was between the London Eye and the Tower of London and that was just about the right distance for the child. I would do it again and recommend it.
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