Good live tour guide, but not an overall positive experience.
The Big Bus tour was good, but the guides and drivers could make very few recommendations about places around the stops. It was as if they only knew the route and the specific places of interest and nothing more. There were also a few of the drivers who were quite rude when we asked for directions. We were not expecting turn-by-turn, but more guidance on which direction to head. If you are offering an overall London experience, please have people more prepared to help travelers. We were also disappointed that there were twice as many Blue buses than Red buses. If I wanted to hear a recorded tour, I would have chosen another company.
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