We were very excited about showing our French friend around London. We bought the tickets on line, but went to the charing cross office / bus the day before to check there were no problems. The saleman there offered us to buy a ticket that day, but we already had evening plans. He did not tell us of the problems of the next day with the road run/cycle race in the centre of London. So the next day we sat on a bus in south east London in grid lock with no commentary and no explanation.
In the end, we got off the bus and had to pay for tube fares for the rest of the day.
Disappointing. I know you cant do much about London events, but ti would have been helpful to know about this, then we could have organised to go to London the following weekend... I'm only annoyed because im sure the bus experience is normally excellent. Maddy Debuse
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