Big Cup Little Cup reviews

Big Cup Little Cup reviews

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8.1
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Review by confirmed purchaser

excellent service and good good coffee

Not tasted all the different pods I purchased yet but so good good good.
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Review by confirmed purchaser

Great coffee, great value

This was my first batch from bigcuplittlecup and won't be my last - the delivery was prompt and the quality is excellent. It's really made me realise how poor the Nespresso stuff had become. The pods recycle too. Highly recommended.
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Review by confirmed purchaser

Great when they work!

After great reviews from friends, I decided to give these ago myself. Ordering was good, I ordered a mixed box, I received the coffee very quickly, my first surprise was the size of the box they come in! Storage is not easy, especially compared with the nespresso capsules. It is not clear what the capsules are if you take them out of the box, some of the foil packets are labelled but some are not, again meaning you have to keep in their boxes.
When it came to using the coffee, initially I was impressed. They worked well and the coffee tasted great. However, I then gave some to Dad, and unfortunately they did not work in his machine, he took them to work and again they didn't work. I thought this was just him so tried myself and he was right! They just splutter and it is impossible to get a full cup! I tried with a range of machines and with different capsules and it seems very hit and miss, sometimes they work, but more often than not they don't. Again the nespresso capsules work fine so it is not the machines at fault. This is a real shame as the when you can get a cup the coffee tastes great, however I am now left with a large amount of capsules that are pretty much useless :-(
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Review by confirmed purchaser

Nesspresso.......Eat your heart out!

I've tried lots of nespresso alternatives and this is definitely the best!
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Review by confirmed purchaser

Good coffee, cheaper than Nespresso

We've been using Big Cup Little Cup coffee for a few months in the office. We've been buying the discovery pack with 8 different coffee varieties - we like them all. The packaging of individual pods doesn't identify the coffee type, but I understand this is being fixed in the near future. Delivery was delayed on one order due to BCLC running out of stock. I would have hoped they would have been proactive to inform me about the problem but after a phone call and email things were resolved with a generous compensation for the trouble. All in all I recommend them.
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Review by confirmed purchaser

Better than Nespresso!

We have been delighted with almost every single aspect of purchasing coffee pods this way. We chose the 'discovery pack' and are working our way through and we haven't found one we dislike so far, actually preferring every one we've tried to the Nespresso ones. Delivery was perfect also...just one small gripe, My husband only drinks 'Littlecups' and I only drink 'Bigcups' but I have to leave them in their respective boxes until the last minute because there is no description on the packaging which we find to be very confusing to say the least!
Otherwise, perfect - Many thanks.
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Review by confirmed purchaser

good coffee at a good price!

nice choice of coffees, excellent Nespresso replacements considerably cheaper. Delivery is very quick, another bonus! My only critic would be the size of packaging, quite big when ordering 10 boxes and more! 9/10
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Review by confirmed purchaser

Great coffee, great service

Great coffee at a great price (compared to Nespresso)
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Pros and Cons

I was already perfectly happy with Nespresso and their pods, but they simply don't offer enough variety for me. So I was glad to find BCLC, who seemed to be well thought of in reviews and came across professionally from their website.

Having tried my first few pods now I've got mixed views on them as a long term viable alternative to genuine Nespresso. Obviously the price is good and on top of that my initial opinion is that the blends are high quality. Strangely it seems like the water comes out hotter with these pods than Nespresso's own, which is a good thing, but I guess I could be imagining that.

The down sides are quite considerable and have been mentioned by others, namely the packaging needs a lot of improvement (I'm sure that will come, given they're a new brand) but more worryingly my Nespresso machine's pump seems to need to work a lot harder to get the job done. The lungo pull takes a good while longer than with regular Nespresso pods, with the coffee coming out at a much slower trickle, and so far 50% of the pods I've used haven't ejected properly, leaving the Nespresso machine flashing its lights in protest! A quick couple of taps on the lungo button resolved the issue, but there certainly isn't full compatibility there yet and I have no idea if this is causing any damage to the machine.

So, overall I've been reasonably satisfied with my initial batch's flavour, but I'll need to live with them a while longer before deciding to buy again. And by that time Nespresso might have launched their new Vertuoline machine in the UK, with the redesigned pods, which will be an interesting development for both companies!
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi Ian,

Thanks for your feedback, your opinion is so important to us! We are a very new company yes, and since the beginning it has been our priority to source the finest quality coffee beans from around the world and we take absolute pride in the genuine relationships we have with our farmers. All of our coffee is fairly traded and we're lucky enough to be working with 3 or Europe's Q Graders who visit the farmers 4 times a year.

We're working hard to perfect our packaging, and we're making a few tweaks that will make our coffee easier to store. The issue you're having with the capsules ejecting is not something we've experienced before, but if you drop us a line at hello@bigcuplittlecup.com with some more details and the machine you own, then we'll see if it's an issue we can solve.

Thanks again!
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Review by confirmed purchaser

Big cup of joy

I'm really pleased that these pods work with my Nespresso U machine (a Christmas present). I was attracted to Big Cup Little Cup as their range of lungo coffees is more varied than anywhere else I've found. There's even one strong enough for my coffee-fiend brother! I look forward to trying the little cup coffees at a later date. The order arrived promptly - my only quibble is that the packaging is quite bulky, so they take up more room in the cupboard than I would like.
Big Cup Little Cup

Reply from Big Cup Little Cup

Diane! Thanks for your fantastic feedback! So happy you're enjoying our range of coffees. The packaging is something we're currently working on, and hopefully even our own storage solution! The wrappers will soon be printed with the individual blend name and strength, making the capsules much easier to differentiate between once they're out of the box, thus easier to store. Thank you for your support, Diane. It means the world to us!
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Review by confirmed purchaser

Super fast service, all good Thanks!

Love the idea of this company - great service, quick delivery. A large consignment to work through, all good so far!
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi Karen, thank you so much for your support. I'm glad you're enjoying Big Cup Little Cup!
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Review by confirmed purchaser

Great tasting coffee

A friend gave us a box of Miller Yard Espresso to try. Loved it. Strong but not bitter coffee.. Decided to switch from my usual Nespresso mainly because of the taste but also the competitive pricing. My favourites are the Miller Yard and Thompson.
There is a slight problem with the capsules either getting stuck or falling through the coffee machine when loading it which is very annoying. The packaging in boxes is another issue - it takes up a lot of space and would be a problem if you're short of storage. I've recommended it to friends who say the same. Love the fact you get rewarded when recommending friends but surprised you have to use your discount within a few weeks or lose it!
Overall it's still a great coffee and good service.
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi Christina, thanks for your lovely feedback. I'm thrilled you're enjoying our coffee. I'll drop you a quick email now just to follow up! :)
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Review by confirmed purchaser

High five to Highwire.

Speedy delivery in perfect condition. Love this coffee and with the free postage which was offered...how can girl resist???
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi Jane, lovely to read your feedback this morning! Thank you very much. So pleased your enjoying your Highwire! It's one of my favourites too! :)
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Review by confirmed purchaser

Far better than nespresso

Not much to say other than the coffee is really great. Nothing else should matter. The fact that they're easier to buy from and have a nicer selection is neither here nor there. The coffee is just great..!
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi Andy, I'm thrilled you think so! We are so passionate about creating delicious economical, and fairly traded coffee, and we're so happy to hear that our hard work is paying off. Thanks so much for your support!
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Review by confirmed purchaser

Better than Nespresso and not as expensive

Coffee is more than a mere drink, and the convenience of Nespresso, matched to the range of flavours seemed a good compromise compared with traditional expresso. Saw an advert for Big Cup, Little Cup and decided to give them a try, so glad I did.

Their blends seemed to have a more mellow taste, Nespresso can often have a slight sourness to them.

So great coffee, great price and good customer service. What's not to like?
Big Cup Little Cup

Reply from Big Cup Little Cup

Hi! We're so happy you're enjoying our coffees! Thank you for the great feedback, and for all of your support :)
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Review by confirmed purchaser

New kids on the block working hard to satisfy customers

Friendly company who are prepared to listen to their customers definitely worth a try and great customer service
Big Cup Little Cup

Reply from Big Cup Little Cup

Many thank for the lovely review! We really hope you like our coffee, Tom :)
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Review by confirmed purchaser

really good coffee @ a really good price

Works in my Nespresso well . Delivered on time.Well satisfied.
Big Cup Little Cup

Reply from Big Cup Little Cup

Thanks, Michael!

Hope you're enjoying your coffee!
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Review by confirmed purchaser

a bit disappointed with the Big Cup Highwire

I was looking for an alternative to the Nespresso expensive pods and as I prefer the larger cup (not expresso) was pleased to see Big Cup Little Cup as a credible alternative to the excessive pricing from Nestle. I went for the Highwire option (strength 10) and ordered 100 pods however found the coffee to be very weak and not living up to expectation - having to use two pods for any decent flavour. I'm not sure if there was any issue with the packaging as although the outer pack shows "Big Cup strength 10" the inner foil packaging per pod shows as "expresso" so perhaps I should be using the little cup (expresso option) on my machine - either way its now a choice of accepting a weak coffee or doubling up on the pods. I guess I will stick to Nespresso for the time being as the extra cost does guarantee expected outcome. I wish the Big Cup Little Cup team all the best however as its nice to see a company trying to offer an alternative at a reasonable price.
Big Cup Little Cup

Reply from Big Cup Little Cup

Hello,

Thank you for taking the time to write us feedback. I'm so sorry to hear you were disappointed with our coffees. I will send an email to follow up, and arrange a full refund.
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Review by confirmed purchaser

excellent

so far I. am very impressed.not tried them all. but the wrapping is fab and delivery was good. thanks Mrs Smith
Big Cup Little Cup

Reply from Big Cup Little Cup

Thank you for your great feedback! We're so glad you're enjoying Big Cup Little Cup!
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Review by confirmed purchaser

Very nice coffee and packaging

Very nice coffee and packaging
Big Cup Little Cup

Reply from Big Cup Little Cup

Thank you! We're thrilled you like it :)

More about Big Cup Little Cup

100% Satisfaction guarantee

At Big Cup Little Cup our mission is to create coffee that is out of this world. We think you're going to love our capsules just as much as we do. Big words, perhaps – but we’re willing to back them with a big promise: if you’re not 100 per cent happy that we've done our job properly, or you're not completely satisfied, please contact us for a full refund.

Sharing our passion for coffee

At Big Cup Little Cup if there's one thing we love it's coffee and we know you're passionate about it too. So when you drop us a line or give us a shout you can guarantee you'll always be talking to a fellow coffee enthusiast who understands how important those coffee moments are in your day. Feel free to give us a call or drop us a line, to ask us a question, give us your feedback and thoughts or just to have a chat about coffee.

Free delivery*

* Free delivery on all orders over £50

About this company

Visit Big Cup Little Cup

Big Cup Little Cup customer care

Call us on: 0844 855 3264
We live here: Unit 9 & 10 Millers Yard
CB2 1RQ Cambridge
United Kingdom

Category

Big Cup Little Cup is ranked 8 out of 11 in the category

Great experience guaranteed

100% satisfaction guarantee or your money back

At Big Cup Little Cup our mission is to create coffee that is out of this world. We think you're going to love our capsules just as much as we do. Big words, perhaps – but we’re willing to back them with a big promise: if you’re not 100 per cent happy that we've done our job properly, or you're not completely satisfied, please contact us (hello@bigcuplittlecup or 0844 855 3264) for a full refund.

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