I was delighted with the order.
I ordered a Bandanna and Leash for my Boxer, he was very excited with his new items.
Due to the weather, the order was held up, and when I contacted Big Dog World, the gentleman was very helpful and polite in dealing with my query.
I will be using Big Dog World in the future. My collie x, will also be requiring some new items.
I look forward to dealing with you again soon.
Cristina J Boylett
Very competitive on price and backed up by an excellent delivery service which you are constantly informed about. Even to the point of what time it will be delivered.
Cant ask for better than that, and all from the comfort of your own home.
Very pleased dealing with BDW very quick company many thanks
Big dog world are excellent value. I really can't find any reason not to continue ordering from them . It's brought to the door , exactly when they say it will be . You are notified when it will be within an hour.. I had to send one thing back which was my fault for ordering the wrong size but that was all dealt with quickly without complaint too. Wish id found big dog world months ago..
The Big Dog World web site is easy to use and once you have urchased your item it is delivered very quickly, so if you find that you have nearly run out of dog food you don't need to worry or drive miles to your nearest supplier.
Whilst my order was placed after 13.00 they dispatched the product the same day & offered me a delivery date 2 days later but also a method to change to a better day which I completed. They text me with a 1 hour slot for delivery & It was delivered 2 minutes into that slot. Great
I have bought a Royal Canine giant dog food for puppies which is the best of foods available for big dogs. Parcel received two days after ordered, it is very quick as per 25kg box. I will definitely buy again especially because of the lowest price in the market and because part of the money I have paid goes to charity.
I have keped German Sepherds for 35 years, i have fed the whole range of dog foods, you name it i have fed it, but this Orijen Regional Red dog food is the real deal, yes it is the most expencive on the market but my dog eats the bowl afterwards she loves it, most people think that she is a dog because of her size. If you have the cash and want the best you will not go wrong with this.
We ordered the dog beds about 3pm on Thursday afternoon the 7th March and they were delivered by 11am the next morning - outstanding service.
We ordered the thicker padded style of beds which are of excellent quality and loved by our dogs.
We, and particularly Red, were delighted when the Big Dog bed arrived. It is huge! Just what Red likes - to be able to stretch out and still be in the bed itself. The quality is superb and looks really smart in the lounge.
Thank you very much
Very good website with a great choice, prices are comparative. Easy to order, efficient and quick on delivery, informing you what day and which hour. I will be ordering from them again.
Been using big dog world for a few months now. Their delivery is the best with next working day and the courier texts you to tell you the hour time slot. Prices on the food we order (royal cannin) for our Newfie are brilliant too it does mean we have to get him a treat each order to make the free delivery (£45 I think) but he doesn't seen to mind. Would highly recommend.
First time I've used this supplier for food. Our golden retriever is on Orijen because of a gluten intolerance. Best price was the reason I changed supplier. Ordered one day and it was delivered the next and with a timed delivery which was really helpful. I think this service will be hard to better anywhere.
Ordered a water proof dog coat, arrived promptly (even though I live outside the UK). Very happy with all aspects of the transaction
Big Dog World is a great website. My order was delivered very quickly indeed - which was great for my hungry dogs. I will certainly use their services again and I have already recommended them to other dog owners.
I didn't recieved my items until wednesday!!? having orderd the items on the previous Friday. Signing up to the website was very easy and painless. navigation of the productst and services very simple, my check out with paypal fast. The site has everything i need for my "Big Dog" and will try the service once more but if the delivery is gonna be "iffy" i'll probebly use someone else. I would like to continue though.
Ordered food for my dog online as Big Dog World had the most competitive price. The food was sent and received promptly with the option of tracking my order. I was even given an approximate time slot by the courier company. So nice to find a company that specialises in large breed dogs. Thanks
I needed a big dog ramp quickly for my Newf, who was going in for TPLO surgery, and for my aging Lab. Neil was very helpful with my questions. He also was completely great about handling my location (outside the UK) billing address (UK) and delivery address (different UK location)--and seamlessly got it all juggled and out to the delivery company on the same day. The order (for ramp plus two different kinds of kibble) involved questions, explanations, a delivery-instructions mixup on my end, and nothing but unflappable good humour on Neil's end. This was my first exposure to Big Dog World. But I quickly became a loyal customer, and will definitely be taking my pet money to Big Dog World again. Super job and exceptional service!
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