A first class service. Every time we place an order and it arrives when and where it should, we say we would not order our dog food from anywhere else. We are 100 % satisfied with the company.
Many thanks from Helen and Harry Sturgeon (and a very happy Great Dane, Purdy!)
I buy Barking Heads TLC for my two Labrador girls and always buy online. Every time I need food I Google for the best price. This time the best price for the 18kg bag ( not widely available ) was Big Dog World. Within about half an hour of ordering I'd had a text saying it would be delivered the next day. The other reason I chose BDW was that they use DPD courier who are the best. The next day I had a text from DPD to say the hour that my order would be delivered. Service amazing. Price amazing. What more can I say apart from thanks!
My German Shepherd was having surgery and I was given 24 hrs notice. I had to keep the wound dry so urgently needed a dog coat and BigDogWorld were the only ones that had stock in and could do 24 hr delivery. The lovely chap on the phone could NOT have been more helpful. Makes such a lovely change to get a company with good products AND good service. Thanks so much, you made a v. worrying day much more relaxed.
Neil Stanton found this review useful
Very good product but a little on the heavy side. Having said that it needs to be sturdy to take the weight of a big dog. Our German Shepherd is 10 years old and it has took a bit of coaching for him to get up the ramp , he is fine coming down. All in all, if he wants to go for a walk with our other dogs he has to use it ,as there is no way he can jump into our 4x4.
The service and delivery was second to none from this company and I would not hesitate to buy from then again
ordered a dog bowl stand and having a blond moment ordered the wrong size - phoned up - not a problem. got help to order the new one, send back the wrong one. No hassle. money refunded withing days. Brilliant service.
Recently ordered a couple of ROK straps (dog leads) which were very competitively priced. Despatched quickly and the whole ordering to delivery process ran smoothly. Would totally recommend and use them again.
I have ordered my dog's food from Big Dog World for a while now and each time their price is the best I can find, the ordering process is easy and pain-free and with no delivery charge and my goods always arriving the next day, what more could I ask for? I'm a very happy customer and would happily recommend their services.
Every time I buy something from them it will be delivered in a day or two at the latest.
The delivery service they have chosen keeping you informed each step of the way on exactly when your purchase will be delivered.
They are extremely reliable and they also sell the best of products.
An excellent service. A good price for the items ordered and a speedy delivery. Using a company like DPD as a courier is great as they text/email with a one hour delivery slot the morning of delivery. As stated this is the first time I have used Big Dog World and it will not be the last. Thank you.
When I had difficulty finding the items that I wanted on the internet I phoned Big Dog World. The assistance given was very helpful and enabled me to place the order for what I wanted once there was sufficient stock. I was grateful for the help I recieved which was courtious and friendly. The delivery was prompt and more importantly free, even to the north of Scotland.
I cannot fault our experience of this company . The item was delivered incredibly fast, was exactly as described and was in perfect condition. I would recommend them to anyone!
What a great company. We have used you since the arrival of our puppy, and have no complaints at all. Delivery is quick and reliable, products very good, choice vast, and on top of all that a loyalty bonus! Fantastic - thank you.
This site is absolutely amazing,i have been shopping with these guys for well over a year now,i have never had a problem with them,everything comes very well presented and wrapped ,their prices are alot cheaper than most dog website's and they are all for big dogs! I will only shop with them for my bully's things.
Their website is easy to use, the food i ordered had an extra 3kg's included in the price and then it was delivered a day earlier that expected. Definately use them again if the price is right.
Ordered for the first time from this company, the ordering system was easy and quick, the order was confirmed immediately and despatched next day. Got texts from the courier with expected arrival and options to change the delivery. Brilliant, couldn't fault it at all. Wish all online transactions were this good!
Big Dog World offered the best price for a 15kg bag of Royal Canin dog food. Very helpful when I made a mistake when I was purchasing product. Ordered one day delivered one day later. If they stay competitive with their price I will definitely order from them again.
Big Dog World has excellent service and the products they provide have always been top notch. The only reservation about them I have is that other companies do cheaper bulk deals on certain dog foods and of course if you've got a big dog you need masses of dog food and every penny counts! If its service and quality you're after then look no further as these are the best!
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