Bikesdirect365 reviews

Bikesdirect365 reviews

Excellent
9.4
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
224 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service and Good value

I found the staff very helpful and the delivery was superfast. I would definitely use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

bike purchase

the post was exerlent and the price was very good and web site was easy to navigate
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A good find without being overwhelmed in a bike shop

I wanted to start cycling but just for leisure and searched for ages for a hybrid bike around the £200 mark.
Bikes Direct have the Indigo Regency ladies bike, aluminium frame with 21 gears, mudguards, chainguard and a carrier, gel saddle as well! Its a smart metallic black and even has a stand.
Like most of the reviews the ordering, size guide and delivery were so efficient and mine came on a saturday even though I didnt pay extra. Terrific, really pleased. We had to tweak the chainguard a bit but that was all.
Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great website and ordering process

I was searching for a bike and didn't fancy anything off the usual high street stores. Whilst browsing around I came across the Kingston Hampton City Shopper bike which I thought was absolutely beautiful. I haven't ordered or come across this website before. The ordering process was straight forward, although they didn't have the bike in stock until the 28th, its came 5 days earlier than expected which was a pleasant surprise. The bike was easy to put together (my husband did it, I just watched :) ) The prices were competitive although I think I did get a good deal.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Bish, Bash, BOSH

I'm a young man, ambitious, fit, looking to get into road cycling - however, the one thing I'm not - RICH.

After hours of looking for a decent road bike, race-capable, 18 gears at a price that wouldn't result in eating porridge all day at university - I stumbled across the Indigo Vuelta AR2 sold by this company. Not only was the original price great for the bike, but the DISCOUNT price was fantasic, at £389, I was getting more than my moneys worth, carbon fork, full shimano components, 18 gears, I am over the moon!

Delivery was quick and painless, and the mechanic should be here soon! (also an easy process to sort out, no problems).

I can't wait to give wiggins a run for his money on my new bikesdirect365 bike, thanks!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Will order again.

Excellent service, great customer support. Even though the order was placed as a standard delivery the bikes came the very next day .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great bike, delivered on time . Very happy

Very pleased with the bike. Friends have commented that they can't believe the price I paid. Runs great would recommend it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent customer service, good product

I received excellent customer service from the people at BikesDirect365 - I purchased my bike with next day delivery, but on a bank holiday weekend - immediately after this I got an email asking whether I would like to change my delivery options as the bike wouldn't have arrived next day since this was a bank holiday which was good. The product then arrived promptly on time and packaged well. The bike was easy to assemble however after pumping up the tires, one inner tube immediately got a puncture even though I didn't even pump them upto the recommended PSI. This was a little disappointing but luckily I had a repair kit - other than that the bike has been great I just wish that they had used higher quality inner tubes.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy as riding a bike

Ordered this bike on line after quite a bit of research. I ordered it on a Thursday and it was delivered on Saturday morning. Very efficient and easy.
I bought the bike for leisure only. I'm 60, and plan to use it a few time a month to cycle along the many paths where I live, such as the coastal paths, etc, etc.
Because of this, I didn't want to spend too much money, and this bike for under £250 fitted the bill nicely.
The partly assembled bike took 30 minutes to assemble the main items, such as front wheel, seat and pedals.I had a small problem with the gears, which was probably something I caused. Anyway, I quickly resolved this and was ready to go in a short while.
I would recommend this bike and this supplier completely.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Value for money and a great experience !!

Went onto the internet to serch for a bike for a 12 year old boy, After viewing many sites the bike chosen was from bikes direct. Not knowing to much about the company i decided to ring and discuss my order with your customer service team. I found them first class and very helpful. The bike was ordered on a standard delivery and arrived the next day !! The bike is great and being enjoyed by its new owner. I cant fought the service at all, I am totally gutted as i love to complain !!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Home build service, bike faulty, won't give me a refund unless I dismantle & re-box!

Ordered bike online and paid extra for home build service which, according to the website, meant that "Once the bike has been ordered a mechanic will call you directly to arrange assembly of your bike." Nobody contact me even after the bike was delivered so I had to chase them up. To be fair they did respond quickly and I was contacted on the day I chased them. The bike mechanic who came to build the bike was excellent but identified a faulty component after building and test riding which meant that it was not road worthy. I called Bikes Direct who said that their courier would only collect the bike if it was re-boxed and that would not give me a refund until it had been collected. So after requesting a home build so I didn't have to do anything to the bike, I've now got to dismantle it to return it to Bikes 365 in order to get my money back. Waste of time and waste of money! Will pay a bit more and go to a bike shop next time!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lovely bike, arrived quickly!

I'd been looking for a bike for my 4 year old daughter, and couldn't find anything in Halfords or elsewhere that sells nice looking girls bikes. The ones we'd seen we're covered in logos and looked very tacky. The selection on bikes direct was the best I'd seen and at a very competitive price. The bike came in a matter of days and looked even better in the real life with lots of nice detailing, really sturdy and good quality. My daughter is thrilled with it! I also bought a helmet which was half price too :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick and friendly!

My son loved the bike - really cool looking. Delivered super quick too! Sam was very friendly and helpful. Would deff buy from them again!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, great value, nice people

After spending hours searching for second hand bikes I found that Bikesdirect365 could offer me a new bike (with all the certainty of warranties for the same price.

The bike was delivered next day (without me paying any premium) but was a ladies and not a mans. Bikesdirect365 were brilliant, real people answered the phone and arranged a swap. It is great to deal with people who care and are prepared to go the extra mile.

No hesitation recommending.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

thank you for such a speedy delivery

thank you, recieved the bike within 3days, very pleased.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant

could not ask for better service, ordered one day arrived second day in good order
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent, fast efficient service!

The service was excellent, I was emailed several times to keep me updated about my order and it was delivered in a couple of days. I had a problem attatching the front wheel and called for advice and they were really helpful and explained what I had done wrong.
I thought the instruction mannual was a bit long winded but the bicycle I had chosen was quite straight forward to put together.
The only problem I had was with one of the tools supplied but luckily I had a similar one at home to use which did the job fine as the handlebars were tightened ridiculously tight to adjust.
Overall I would totally reccomend them and well priced bikes too!! Thank you for your good service!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Speedy delivery, easy transaction, delivery to Shetland and Topcash back! Perfect!

Thank you for an easy shopping experience. Good customer service and I LOVE MY BIKE!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

Found the bike my daughter wanted here even cheaper than on Amazon.co.uk. Delivered the next day.
Bike is great. I would certainly use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy, inexpensive, quality buying experience

I got just the bike my daughter dreamed if getting for her birthday at a remarkable price and was really pleased with the quality. Free next day delivery was a most pleasant surprise.

Direct365 Ltd Details

About this company

We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.

Visit Bikesdirect365

Contact information

Call us on: 0844 8119784
We live here: Unit 2, Lighting House, Station Rd, East Leake
LE12 6LQ Loughborough
United Kingdom

Category

Bikesdirect365 is ranked 8 out of 47 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.