Bike Swanky reviews

Bike Swanky reviews

Excellent
9.2
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Review by confirmed purchaser

Very good experience.

It was easy to find the bike I was after on the website with plenty of information available.
Subsequently my questions were quickly answered and the purchase process was flawless.

Lastly the delivery was swift, the bike was adjusted for my daughter, and now she is delighted.
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Review by confirmed purchaser

Great service great product

I purchased a Catlike Leaf helmet which I have to say is probably the most comfortable Bike helmet I've owned in a long time. It's sleek and I love the adjustable parts all round especially the visor. I'd probably just use it on the fully extended out range definitely if very sunny .
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Review by confirmed purchaser

awsome

awsome awsome
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Review by confirmed purchaser

Great service from Paul at swanky!

Personal service and good value . Would not hesitate to buy a bike from them again.
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Review by confirmed purchaser

well informed and excellent service

I was after a specific part and bike swanky were more than happy to assist in obtaining the part and arranging finance (even when I completed the form incorrectly).

Nothing would appear to be too much for the team and they kept me well informed throughout. Not only would I recommend but I would use them again.

A very personable service - Thanks!
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Review by confirmed purchaser

people that love a bike

All was great , they know everything about bikes, and know to talk to people.
All the best guys.
Will buy more from here.
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Review by confirmed purchaser

Geat bike great service

Very happy with service
Communication good ,questions always answered promptly.
If had problem Paul at bike swanky always explained what I had to do
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Review by confirmed purchaser

A great bike from a great team. thanks

It has been a very easy experience and leasing has made it easier for me to afford the bike i wanted.
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Great Idea

This is a friendly young company with a love of bikes and a new way for you to get your hands on the best. There is an excellent range of brands and my BH Prisma is performing very well. Paul is going out of his way to make this business work and that means you get a personal, knowledgeable response at every stage of the process. If you always like to have the latest bike then I'd definitely give them a go.
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Review by confirmed purchaser

very good experience, onto our second purchase and would recommend.

Very good, helpful staff. Would definitely recommend.
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Review by confirmed purchaser

Flexible, professional, trustworthy Seller.

Flexible, professional, trustworthy Seller.
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Review by confirmed purchaser

Like dealing with your local bike shop for quality of service, but an online retailer for convenience!

Bike Swanky has really good customer service with a personal touch, just like the best local bike shop; but it also has the convenience and product range of an online retailer - not a collision of ideals but a best of both worlds! Love it!
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Review by confirmed purchaser

Amazing personal Service from a Swanky Proposition

I was desperate to get hold of a Frog Balance bike for my daughter's 2nd birthday and found that I could get it from Bike Swanky just in time. They were able to get me the exact model I wanted at a great price but I assumed the cheapest bike on the site wasn't going to be assembled for me and I wasn't particularly looking forward to the late night required to assemble it myself. I was completely stunned to get a call saying that my bike was being delivered by hand on a weekday evening. And it was! Fully assembled and ready to rock. Seeing her excitement on her birthday was amazing (she particularly loved the spots and the frog logos) but I'm still not sure I quite understand how Bike Swanky managed this level of service on a £100 bike. I wouldn't hesitate in using them again. Highly, highly, highly recommended.
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Review by confirmed purchaser

Outstanding customer service and delivery of product!

I am setting up a cycling performance centre in the North West. I came across Swankys from a friend of mine and never looked back. The options which Swankys offer are excellent. To lease a product is very straight forward with very competitive and manageable monthly payments. I will be using Swankys now and in the future. Great company, top staff 100%
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Review by confirmed purchaser

Great service, 0% finance really helped.

Great service, 0% finance really helped.
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Review by confirmed purchaser

bike swanky is what it says swanky

excellent service in all areas .paul couldn't do enough to help me .reccomend bike swanky to everyone .
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Great personal service, thorough, fast and friendly

Importantly and firstly they seem to hold all the stock that's on the website, so no hanging about for despatch. I had a payment issue (my fault) during my first order, and my enquiry was picked up very quickly by e-mail, and we resolved the issue really quickly. Following delivery of my order, I received a phone-call from the MD of the company just checking that all had gone well with my order, but more than that, we had a conversation about what I'll use my purchase for and he showed genuine interest in me as a customer. In the days of impersonal e- commerce, this was a breath of fresh air, and what's more; they had stock that some of the big companies didn't have for another 6 weeks. I'd thoroughly recommend a look at the site if you want to deal with friendly helpful people.
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Review by confirmed purchaser

great customer service. fantastic finance packages

Bikeswanky were the only company I could find with my requirements. I had trouble with payment options but they called me up later on in the day and sorted it for me.great options on the finance and the only place I've seen were you can extend the finance without applying again
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Brilliant bike and service - within 48 hours!

Paul at BikeSwanky gave good, honest advice and pulled out all the stops to get us a bike for our daughter to a very tight deadline - including delivering it to our home at 9 pm! Thank you, again, for the wonderful service.
The financing options for these good quality aluminium frame kids' bikes (we bought a Frog 62) are a welcome idea as kids have that habit of growing out of things!
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Review by confirmed purchaser

Positive experience

The experience & service has been positive with items delivered in good time. However, I am disappointed with the service charge imposed when using paypal. I have been using paypal for a number of years with various transactions & companies & this is the first time I have come across a service charge for its use. I will not be using it in future if the service remains.
bikeswanky.com

Reply from bikeswanky.com

Hi Jaydee,
Thank you for your feedback.
You are quite correct that there is a 3.5% surcharge for using PayPal.
That is the amount that we are charged as a business so we make it transparent on the site when you select your payment method.
The same is true of credit card payments, as that uses the PayPal system also.
To overcome this, we offer our customers 2 additional payment options that involve zero charges: BACS and GoCardless.
We were really pleased that you chose to purchase one of our clearance bikes and also make use of a discount voucher as a member of a cycling club for your MTB and turbo trainer purchases.
We hope that you enjoy them.

Personal Service

We'll help you find the ideal bike for you:

We're not a faceless online company. We love talking bikes so feel free to call us on 020 8133 6432 and we can help you find the ideal bike at an ideal price. We also have an online Bike Finder tool that will help you: http://bikeswanky.co.uk/bike-finder

Every Bike Hand Delivered By A Qualified Mechanic:

We are NOT a mail order company - No bikes in boxes! Every single bike is hand delivered by one of our expert mechanics.

We Make Bikes Affordable:

We offer flexible 2 year finance options on most items from just £150 upwards. As well as 2 year 0% finance, we offer 2 year leases so you can ride without worrying about losing money on your bike and we make it really easy to have a spanking new bike every 2 years.

We Keep Cycling Costs Down:

Our finance packages let you "top up" with anything from our site and still be able to pay it off over 24 months, or over the remainder of the finance term, it's up to you. It makes all those extras like helmets, shorts, locks, lights etc affordable.

We protect our customers:

The Lease option includes insurance and servicing (labour only) so you don't have to worry about accidental damage or theft. Also, if you lease and lose your income during the 2 years, you can end it early with no financial penalties.

More Kids Riding Good Bikes

We help more kids ride good bikes that fit them perfectly - our Swanky Kids Lease Plan lets parents get excellent kid's bikes from only £5.99 per month and you can change them every 15 months if your kid outgrows it.

We Reduce Arguments About Buying Bike Bits!

We make marriages in cycling families more harmonious: cyclists get the bike of their dreams and partners keep plenty of money to spend on the things they love - OK, so this one might be a little bit of an exaggeration!

Bike Swanky

We've bikes from just £5.99 per month and each one is hand delivered by our mechanics and set up specifically for you. Choose what works for you - Cash, 2 Year 0% Finance or 2 Year Leasing. There are member benefits too so Join today.

Visit Bike Swanky

Paul Mander-O'Beirne

Call us on: 020 81336432
We live here: United Kingdom

Category

Bike Swanky is ranked 16 out of 46 in the category

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