I've researched a lot of products for healthy lifestlye supplements. I am not a big fan of pills, but these capsules are easy to digest, no funny after taste and steps are agreeable to most 9-5 working schedules. Definitely a fan, definitely ordering again.
One part of my order was correct but the part where I ordered the double strength raspberry ketone was wrong I was sent something else completely which I do not want. Have tried phoning but no one answers and no answer phone. Have emailed too. So have taken complaint with PayPal as I want the right goods and do not want these other supplements
I was one of the lucky winners of a Bio Synergy competition on facebook and won myself £100 of products. After placing my order, I was in receipt of my goods a couple of days later. I was impressed with the spped at which I received my order.
I have been a customer of Bio Synergy for a long time and on the whole have been impressed with speed at which they operate and also with the level of customer service that has been offered.
Have been using these guys for a while now and have no problems, issues or complaints about them!
Their products are great when you're working out and they have something that's suitable for everyone.
I've found their ordering system to be great - fast, efficient and accurate. Also any correspondence I've had with their staff has been good - They've always listened and answered my questions in a timely & professional manner.
Sometimes their delivery is a little slow (5-8 working days) and at other times I've found it really fast (2-4 working days). Either way - the wait is worth it and I tend to order before I'm fully out of product anyway..
I used a groupon deal to order some protein which was delayed due to demand. To compensate for this I was told my groupon voucher would be reactivated for re-use for 50% off and free delivery.
When I ordered again I placed the order the same way and received confirmation it had gone through. When I enquired about the order I was informed it hadn't been processed as it had been ordered on the wrong part of the site and it had been processed as the groupon deal as opposed to getting 50% off and free delivery so was invalid.
When I complained about the service I had received I didn't receive a reply let alone an apology.
I wont be using Bio-synergy again nor recommending them to anyone.
I took advantage of the Groupon deal for strawberry protein with a free shaker - the order and payment was made on 21st Feb - it is now 26th March and I still havent received it.
First they said there was an issue with the payment which went through Paypal the same day. This was 20 days aftewr the initial order. They said they would send product as a priority so would receive it a few days later.
10 days on - still no product - I call them and they have run out of shakers - 26th March - I received no notification to advise me that there was a delay and am still without the product I ordered a month ago.
Hopefully it will arrive this week after several failed attempts.
The delivery for the product was amazing and quick - I only had to wait 4 days from ordering to the item being in my hands so no complaint there. A lovely email on applying and an email to thank me for my order. Makes me want to be a returning customer ;D
Placed an order on the 12/1/12 still not received it! telephoned Bio-Synergy twice over the last few days to look into my order, each time I was promised a phone call back, even checked my contact details but still waiting for my goods to arrive and my phone call back, not impressed!
Update: after a further phone call, the item was resent so did eventually receive it.
I find Bio-synergy to be an excellent company to purchase from. The items always arrive on time with no problems. The customer service is also excellent as they dealt with an issue straight away, no questions asked and was very polite to say the least and a efficient so If you were thinking of purchasing from this company then I would say 'there is no need to hesitate, just do it and you will be happy'.
Products excellent, offers excellent, bonus points excellent and delivery is quick and accurate.
I have placed in total three orders with Bio Synergy and all the products and prices were brilliant, there customer service is very helpful and quick to respond. Delivery was fast and well packed.
I have entered a few comps on the site too and won twice!! Looking forward to receiving prizes.
Like the skinny water very much and used to buy from Tesco - but they seemed always to be out of stock - so started buying it direct
when there was discount - so this allowed me to buy more - so dont have to worry about being without it - delivery excellent. thank you Bio!
Good selection of healthy items. They arrive not long after ordered, and taste good... They made a mistake on an order of mine, but replaced it free of charge and forfeited the wrong items they had sent, which seems more than fair. They were helpful and apologetic for the mistake.
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