Bitdefender reviews

Bitdefender reviews

Good
8.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
577 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Simply the best

Point for point and feature for feature Bitdefender is the best value for money. The support team are true to their word and respond quickly and efficiently to queries. I have found the team helpful, considerate and courteous. The ability to upgrade product is painless and easy to accomplish. Bitdefender deserves its global position of number one .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I asked and you delivered.

I had a problem that was beyond my understanding and the Bit Defender agent was supremely confident he could help me and he did within a very short time.

The problem was solved very clearly and efficiently.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Reliable product and excellent customer service

I've been using Bitdefender internet security since 2011. It has been a reliable anti virus software and the application itself is easy to understand. The software does not drain resources and slow my machine down. I have only had a few hiccups and these related to upgrading and renewing licenses. I contacted their telephone support and the issues were fixed immediately. Bitdefender's telephone support is exceptional. You get through to a person quickly and the people are friendly and helpful. Most importantly, they follow things up quickly and in the timeframe they tell you. Very reliable! I've been a happy customer for 4 years now.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Bitdefender

Really excellent Customer service, especially the live chat online. It's just spectacular. Extremely polite, always greet with "Hello, how are you today?". Never push you to purchase anything. Just wow, some of the best customer support I've ever seen. I had a possibly malicious file I wanted them to examine, they sent me and email and checked it out. I cannot say their product is the best in the market, but it is definetly up there. And bundle that and the spectacular customer service with them being able to manually remove malware from your computer over a secure internet connection. Reccommend this to anyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Super antivirus - super price & super service.

I have used Bitdefender for several years on several computers.

Their products are the best, so is their prices and they often have great offers for their products.

Further more i have got a fantastic service. For example i bought a product for 3 pcs, but found out after some time, that another of their products would be more suitable for my pc. With no problems Bitdefender gave me the new product - still available for 3 pc's.

They are second to none!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great four years expirience!

This Antivirus is great! No slowdowns! never had problem in the last 4 years. custumer support very helpful!

keeps me calm!

thank you bitdefender
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best customer support

I would surely recomend it to anyone and everyone. The best anti virus I've ever used. Light, doesn't eat up the processor or RAM and effective. In auto pilot mode it does the best.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awesome security in low price

The security features in Bitdefender Antivirus Plus is very good
Pros:
Auto pilot is amazing, u dont have to take care of any thing
Safepay is also a good feature for those who uses net banking and all
Internet security is extremely good for regular internet users
1 year security free for mobile
Cons:
Dont have an option to turn off security monitoring for 15 mins or 1 hour as some
other antivirus do..
It doesnot quit from task manager, even if u want to for any case
sometime the green tick mark in each link in browsers are annoying
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

You guys surprized me.... GREATEST and best support I have experienced.....

This is what I responded to Bitdefender's support team and Daniel.....

"Hi Daniel.....

Thanks for such a quick reply concerning my issue and you have addressed it superbly and right to the point. I did have my Wins Firewall disabled so I will follow your suggestion and use it with Bitdefender's Firewall. My concern was that after installing Bitdefender my boot time, browsing and opening programs and applications was really slow. I first thought that it had to do with the firewall but after a few days all is working just fine. I assume that it has to do with Bitdefender's learning process or something like that. My boot time is back to normal with only a few seconds (4 ) added so that's not a issue. I am pleased with your software and it's so easy to understand that even I (am not a techy or geek) can set it up. The default settings are excellent so there's really no need for that. It's more or less like a "install and forget-it" and let it do it's job.... Wonderful ....thanks for your concern and valuable info.....

George Melendez

Puerto Rico"

Well thank you so much and may I say that you have surprised me with the excellent support and really fast reply. You have a client for life....

Keep up the GOOD WORK...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

krijg steeds respons op aanvraag van hulp

ik ben zeer tevreden over de dienstverlening ondanks dat ik een leek ben in pc werk ,en ga na einde contract opnieuw verlengen,
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Perfect protection! I use in laptop and Android phone.

For years I use Bitdefender Internet Security and have never had any problems with viruses and now I'm very satisfied with and Mobile Security for Android Simply insert the Block Call and SMS. A lot of success in your work and greetings from Serbia!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best anti virus and internet security system!

I've used many anti viruses and internet security systems. Bitdefender is the best I've come across. It has the smallest impact on my computer's performance and at the same time, I feel that my computer is secure.
I would definitely recommend it to anyone who is looking for the best.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

An all around must have for windows8.

I had a big virus problem and they didn't just say try this try that, instead they showed me things to find and track hidden files that most people wouldn't even think of but I did however this still didn't fix my problem so, then they showed me to do something els and poof virus is gone...I've tried everything to get ride of it, remove hdd scan on another system with kasper sky even that didn't fix it...I can't be more proud of bitdefenders staff teaching people to insure safety so, I for one am sold for life bitdefender is two thumps up... Cheers XD
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Bitdefender is second to none in all respects

I've been using BD Internet Security for several years and have no complaints whatsoever. My computers have never been infected in any way during that time, despite several attempted attacks and any queries I have had have been dealt with quickly and to my satisfaction. Bitdefender IS is an excellent product with great customer support. What more can I say?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazing Service

In the almost 4 plus years that I have purchased and used Bitdefender products on my three computers, whenever I have needed Customer Support or Technical Support they have always been there for me and solved the problem in a very courteous and professional way. I would very much recommend their products to everyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

BitDefender is the right Internet Security in the True Sense and providing the after sales services

I am happy to have installed BitDefender Total Security on my computer.
It is perfect decision taken by me.
All that I have said is without any prejudice
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Auto renewal ist echte Abzocke

Trotz Deaktivierung der "auto renewal" Option zur automatischen Verlängerung der Software-Lizenz wurde mir nach Ablauf eines Jahres automatisch ein weiteres Verlängerungsjahr in Rechnung gestellt. Mit einem solchen Geschäftsgebaren kommt man automatisch in den Ruf eines unseriösen Unternehmens. Empfehlung: Keine Kreditkarten-Autorisierung, sondern nur PayPal. Darüber hinaus Screenshot von der Bestätigungsmaske zur Deaktivierung der auto renewal Option anfertigen und speichern. Ggf. über PayPal die Transaktion anfechten.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Simple to install and easy to get to use

Found this new (to me) internet virus and keep all safe Bitdefender programme easy to set up soon learns what you need to remember great just what I wanted runs in the background with no slowdown. I only had 1 problem after I had upgraded the two computers but that was soon sorted with tec help after a misreading on the email response and more or should I say easily understood follow up email. The auto pilot setting is great just the way I want with simple reports this what I've done and what I did with it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best of Luck

In the early stage I have used Bit Defender Total Security before 3 years in my home. It was a trial version. At that time, I had a wonderful experience. At that time, I was not fully aware about the internet viruses activities. So I didn't care about antiviruses. I tried some free antiviruses of AVG, Avast, McAfee, etc. After that Bit Defender were changed its appearance and I also tried that but I found some slow in my windows xp where I didn't have high ram, processor etc. So I used Kaspersky Internet Security, it was worked fine. I noticed that in my pendrives, there is a file named "autorun.inf", which was not showed earlier. Bit Defender is not detecting it as any virus. Anyway nice software which defends from the viruses. Thanks.................
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best among the rest!

I believe that Bitdefender is the best antivirus protection suite among others, that is why I never hesitated and think twice on what to choose for my needs.

It is light on the system and never burdens or impede the speed of my computer which is very important. You won't even notice it running on the background and it also has a very friendly user interface. What's more is that it eventually adapts to your computer.

I actually visited a couple of shops in my area to search and buy Bitdefender but kept on offering other brands but I insisted buying Bitdefender and the merchandiser finally told me that they are trying to dispose other brands since its on the shelf for months.

Bitdefender is the no. 1 antivirus program, a real value for money.

About Bitdefender

Best Antivirus 2013

“Bitdefender is riding high this season” January 2013 | PC MAG

Product of the Year

“Bitdefender software is powerful stuff. It clearly deserves this award.” January 2013 | AV-Comparatives

24/7 Customer Support

Our knowledgeable technicians are at your disposal 24/7! We`re here to answer any questions about your security suite, as well as to provide you with the antivirus support needed to promptly resolve any technical issues you may be experiencing with your Internet security software.

30-day money back guarantee

If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to request a refund.

Who are we?

Bitdefender is the creator of one of the world's fastest and most effective lines of internationally certified internet security software. The company is an industry pioneer, introducing and developing award-winning protection since 2001. Today, Bitdefender technology secures the digital experience of around 400 million home and corporate users across the globe.

Recently, Bitdefender won a series of important awards and accolades in the global security industry, including "Product of the Year" by AV-Comparatives, "Best Repair 2012" by AV-Test, "Editor's Choice" and "The Best Antivirus for 2013" by PC Mag, that confirmed the antivirus software’s leadership status among security products.

More information about Bitdefender's products is available from the company's security press room. Additionally, Bitdefender publishes the HOTforSecurity blog, where readers can find stories from the underworld of internet fraud, scams, malicious software - and gossip.

Visit Bitdefender

Get in touch

We live here: DV24 Offices, Building A 24 Delea Veche Street, Sector 2
024102 Bucharest
Romania

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.