PROVIDE SIMPLE LOCATION TO DOWNLOAD YOUR PRODUCT.......
WHY DO I HAVE TO PUT UP WITH YOUR SELLING CRAP EVERYTIME I WANT TO DOWNLOAD YOUR PRODUCT......
SINCE I HAVE AN ACCOUNT WITH MY OWN PAGE(S) WHY CAN'T I GET THE DOWNLOAD THERE....
AND I DON'T NEED TO EXPLAN MYSELF WHEN I UNINSTALL / REINSTALL YOUR PRODUCT WITH THAT STUPID SURVEY.....
Compared to other software, Bitdefender is non-invasive and runs quietly in the background. There is never any frustrating pop ups and requests when I am busy working. Updating, upgrading and subscription renewals are simple and quick. This is all besides the obvious - outstanding protection against all things internet invasive. It is a trust thing and I have for many, many years trusted Bitdefender and they have never let me down.
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We never know how good you are until something goes wrong. Well, I got hit by Malware and in the correspondence that followed you managed to give the impression that you hadn't read the detail of my message, resulting in irrelevant suggestions. Further correspondence ensued and every time there was a delay on your part (not inordinate) for which you had a stock apology -one that didn't impress because, if sincere, there would have been no need for a second or subsequent apologies. (What I mean is - you'd have done something about it). Moreover, I found a resolution to my problem via Hitman who seemed more au fait with t his particular problem than you were.
Bitdefender is that kind of antivirus, who destroys all Virus, Spyware, Maware, Trojans, etc. it can also disinfects the infected files.
first i was using ESET Antivirus,
But now im using Bitdefender.
Totaly a must companion for every desktops, laptops, but specially for Smartphones.
"Superlight Antivirus with All Superpowers in it"
I've been using bitdefender for several years and slowly upgrading as time goes by. As an antivirus and firewall, I've found it to be second to none. As a spyware/malware blocker it's great too......except for itself.
In the last several months, it has started putting its OWN popups into the program which have no way to be disabled unless you call into the company. This is unacceptable for a program that has a "game mode" that keeps anything from happening during a game that would alt-tab you out of the full screen mode (movies too) which was a of the selling points for me. Oh ya, bitdefender's pop-ups do this now. This is completely unacceptable. Even though the base program is still amazing, this is something that will cause me to migrate to another program if not soon removed (without having to call).
I have used Bitdefender fir several years and been very satisfied. But his year (2013) I had difficulties in renewing my subscription and downloading the latest version Internet Security. As a self-taught and not very experienced user I could not easily follow the on-line instructions. These appeared to me too complicated. But I was saved by the help of Bitdefender's staff, particularly Maja Ololovska .
This is the best computer security program I have ever had. I am totally comfortable knowing everything on my computer is entrusted to them. I don't trust FREE security programs...you get what you pay for, rather "don't" pay for. I had a FREE program and continued to get viruses. I hired a new computer tech, and he recommended Bitdefender. Great recommendation on his part and great decision on mine!
Just check the call Ticket ID:201309021023787 together with the numerous times I followed up and then you will realize that the word "Terrible support" might not give the full meaning....
Bitdefender missed a virus. The virus will not allow our office desktop on the internet. Does not even pick up that there is a network card. We had to put a wireless card into our desktop so that we were able to even get on the internet! We are lucky to be able to even get on the internet that way! Our computer needs to be fixed. Brand new just purchased in May 2013. Sad that we could be hacked while running Bitdefender. . I had to uninstall Bitdefender because the virus will not let Bitdefender to run properly. No internet, no updates. When I uninstalled Bitdefender it didn't remove completely from our computer. Still in our uninstall programs list. I can't reinstall Bitdefender because I needed to access online but was not able. Please feel free to contact us with feedback, questions, answers, and/or a solution to this problem
I've used Bitdefender for years now and can honestly say that I forget I even have it running. The only effect on my computer it has is to keep it virus free. No slow down, as with other anti-virus programs. It does its own thing without stopping me doing mine. It also gives me a short cut to general maintenance like defragging and decluttering which helps me to remember to do it! A great program.
I used to use an anti-virus program from another vendor that really slowed down my machine - very awkward interface. That does not happen with BitDefender - the program keeps getting better & better as time goes on.
If your really need piece of mind regarding all your pc operations then Bitdefender will put all of your worries behind you and should you ever need technical help the phone call will be so easy and you will find very helpful friendly assistance , so change to Bitdefender ASAP.
I will probably not renew my subscription next year after experiencing difficulty with my account. After several years successfully using Bitdefender, I paid to upgrade again by credit card. As it was a few weeks before the payment went through on my credit card statement, I was unaware that I had been billed twice. My efforts to have the matter corrected, and the second amount of money reimbursed, were frustrating to say the least. When I finally got through to the relevant company handling the payments, I was told that I was too late to have the money refunded, and was offered a couple of months extension to my subscription. I am now looking for an alternative for my security.
I have been using Bitdefender for almost 2 years. I had only been using free AV & IS programs before unless they came with a new system. This Bitdefender is by far the best. My partner uses Nortons (paid version) & the features of Bitdefende beat it in most categories and definitely in the user control functions.
Safepay - is brilliant. I use it for OS travel where we are on WiFi connections. Just came back from 2 months in Europe and the middle east. No Issues in that time.
Gets a definite 5 stars from me !
The product works well but knowing what product you have or need is not always obvious. Has anyone worked out what the difference between Total Security/Sphere/Family packs without having to ask ? MyBitdefender is a good idea but unfinished. The language always shows as English US even though my profile clearly indicates I live in the UK and removing devices from the dashboard does not remove them from the list displayed in Anti Theft. Overall a good product but the web site needs work.
I have Bit Defender total internet security 2013 which I bought in July this year, but I uninstalled this product and I will never buy or use it again! My computer was running like shit and I had to get it looked at by an IT specialist who informed me I had over 1000 bugs your product failed to detect and deal with. I now use windows security essentials and my machine is running like a dream.
Lorenc found this review useful
Bit Defender has served me well for the last 4 years. Only problems encountered have been slow to finish updates (daily) whilst on Autopilot. This may not be due to BD itself and has only started occurring recently. BD seems to jump out of autopilot into user mode without any input from user. Technical support is prompt and mostly to the point but standard answers sometime spoil an otherwise great support system.
I have been using both Bitdefender Antivirus and Bitdefender Internet Security versions for years and is the best of all malware removal suite packages. Is my #1 choice when I recommend it to my clients and friends. You cannot go wrong with it and as always very low memory and CPU overhead.
I own a dozen+ computers and half as many laptops and twice as many cell phones. I use Bit-defender because every one from the youngest to the oldest and the smartest to the not so smart can be safe using this product. It is reliable most of the time, over the years they have managed to perfect this product into a well oiled machine. My only complaint is the price fluctuations. some days its a very good price and other days it is like wow thats crazy hi... but over all i recommend this product to all of my friends and family and clients..
Bitdefender has a very strong protection demonstrated by many test cases of different labs, but I am not satisfied with the function of the cloud engine. Lack of reputation analysis of scanning or running new files (showing lower than 10-100 using and giving annotations on it - red - yellow - green) is in my view the most important deficiency by using the program. It would be great to install SafePay independently from the main components, when I bought the whole software.
Thank You for Your very, very good job to defend our digital world!
I have been a Bitdefender customer for four years, and was offered a renewal price of $29.95 for a year of Internet Security 2014. After being overcharged (at $49.95), your customer service department has refused to refund me the overcharge and is blaming me for not catching the mistake within a 30-day refund window, even though this is not a "refund" situation. It is a flat-out overcharge. It is Bitdefender's mistake. What terrible customer service. My family and my company will not use Bitdefender products in the future. My Facebook and Twitter will spread the word of your terrible treatment of your customers.
Lorenc found this review useful
I have been using Bitdefender for years as it gets good media reviews and is simple to setup and run. It is great to have the licence for up to 3 computers, covers the laptop and desktop.
However they could do better with the renewals process. Each year I have to go through the process of letting the product expire prior to renewing to get the best price offer from them, it is one of the reaslons why I have never signed up to their automatic renewal process.
Have used Bitdefender for several years now. Previously i have used Norton and McAfee - both allowed infections to sneak by and crashed computers I have owned. Have not had an infection since changing to Bitdefender. My only complaint is on my wife's Vaio that on rare occasions freezes with a blue-screen, in deciphering the code its related to BitDefender - per some forum posts i uncovered. Its not a big issue since a reboot clears it - a small price to pay for great protection - and its only on the Sony Vaio - two Dells and a Lenovo are fine with the program.
I purchased Bitdefender after losing my entire system to a particularly nasty Virus which wasn't prevented with AVG. After rebuilding my system, I opted to purchase Bitdefender after reading several reviews on the product. Since my initial install, I haven't been adversely affected by a virus. I have seen bitdefender identify and stop a few so, I know it's working, in fact, it even identified a hidden virus in an old file recently scanned on a thumb drive. I plan on sticking with Bitdefender in the future.
I have three computers, two desktop units in different places and a portable for travel etc. Bitdefender works for me.
I had some trouble after I upgraded to total security until I finally got it straightened out. It took two emails, and two calls. as well as downloading it twice, but I finally got it. My two biggest complaints are one there isn't enough explanations on how to use some of the tools, and two it doesn't catch a lot of the malware.
On more than one occasion I have seen Bitdefender stop another virus or piece of malware cold. The virus/malware was not only discovered in it's various covert forms but dealt with appropriately. Over time I have become reassured that it is competent and vigilant. It takes care of all aspects of security on my system. This gives me a real peace of mind. I know that Bitdefender is highly rated in the system security software field and I feel that they have earned it. I hope they will continue to do the great job they have done in the past.
I would like to have a better understanding of how some of the modules can be used and how they are used like Bitdefender Wallet, Identity protection module. etc.
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