They've got a well laid out website with the range of parts you need, even if you have to wait a little while for them to restock. There are a lot of people in the Bitz market but Bitzbox is as good as any of them.
Good service and great price. Even the cost of postage to the other side of the planet was great.
Nice feedback, very good comms, great post-sale service, fast shipment. A real pleasure to do bussiness with. I order several times with a real good outcome on every single one, and they solve quickly any problem arising on the transactions. The only point to be revised is the need for more stock, we're too many clients, and I should purchased a lot more bits on my orders.
It took very little time from I made my order until it was shipped and didn't take very long to arrive. Just under 5 days, which is good since I live in another country. The packaging was also very good and the so was the products.
Orders from Bitzbox always arrive in good time unless there is a problem and then you are quickly informed of any delay. You soon know that your order has been recieved and you are kept informed about it's progress. Some parts are always in big demand but you are kept informed of restocking. The parts are carefully and neatly packaged for posting and mistakes are rare. The site itself is easy to navigate in order to find parts and their availability, and there is also plenty of other useful stuff for modellers to buy at a reasonable price. A good service.
When you have a certain conversion or build in mind, Bitzbox has most items in stock on hand, if not, a quick post on the forums might get you that piece you need in a few days. The website is easy to use and the photography of the items is top notch so you don't have to guess what you are looking at.