The price of the tyres was great when you compared it to the likes of national tyres and windscreens for instance, however the service at the company who fitted it was a little surly. Clearly not interested in me as a customer, I felt more like a second rate customer. I guess they are not interested as they themselves are not selling me the tyres. Not really black circles fault, let's hope not all fitters give the same impression.
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Thank you for taking the time to review your recent order –please accept our apologies for the fact that the service you have encountered at our fitting partner has not fully met your expectations.
Your feedback has now been passed to our network team manager to take forward with the garage to reinforce our requirements and to ensure that we are providing a level of customer service we can be proud of.
It is our intention to ensure that our customers receive only the highest service levels in all areas and we hope that you may still feel able to consider us when you next require tyres.