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Not on a Saturday

I've had tyres fitted at the same outlet twice previously during the week and been fully satisfied with their service. This time I booked on a Saturday morning. Not a good idea, there were only 2 people working. They had 4 MOT's to carry out and 12 sets of tyres to fit all in that morning. Half way through my tyre fitting they abandoned them to carry out part of an MOT that required 2 people. Took well over an hour. They also managed to damage my locking wheel nut remover as well (not impressed).
    TrustScore 9.5 / 10
    9,847 Reviews

    Reply from

    Mr Harland

    Thank you for taking the time to review your order – please accept our apologies for your experience.

    As the fitting centre operates on a first come, first served basis, waiting times can vary depending on the volume of work that they have on any given day and as such, we are able to offer advice regarding waiting times in advance.

    Your comments regarding the damage to your locking wheel nut tool are of great concern and a member of our customer service team will contact you directly regarding this.

    Kindest regards
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