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Used Blackcircles again

Both my wife and i have used blackcircles before for our car tyres.I had mine fitted on saturday morning and was given a 10am appointment time at Crane Bank garage in Chester.I arrived at about 09.40am and was told it would take an hour and a half.I said i have an appointment for 10am and receptionist said they were busy,i then said whats the point of having an appointment then.I didnt get my car back until an hour and a half later,what a waste of a morning.
I will still buy my tyres from Blackcircles but won't use this garage to fit them again
    TrustScore 9.5 / 10
    9,847 Reviews

    Reply from

    Mr Quigley

    Thank you for taking the time to review your recent order –we are sorry to hear that our service has not fully met your expectations.

    As we request that approximately 30 minutes is allowed per tyre to ensure that the work can be correctly carried out; it does appear that your tyres were fitted within this period and we can only offer our apologies if you feel that this was in any way excessive.

    Kindest regards
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