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5 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Alloy wheel damage

The fitter damaged the alloy in three places with the longest scrape being 3 inches on the rim and two other chips. The fitter didn't bring it my attention and left it to me to find the damage. Unacceptable.

I spoke to the manager who took my details but couldn't make a commitment to fix it without speaking to his boss who wasn't there. In any case my contract is with black circles. The alloy is a standard BMW alloy for the car but is painted so it isn't a case of £50 to fix it.
A massively disappointing experience and I wish I had paid the £80 premium to BMW to buy the tyre and fit the tyre for me.
    TrustScore 9.5 / 10
    9,861 Reviews

    Reply from

    Mr Massey

    Thank you for taking the time to review your order – please accept our apologies for your experience.

    Our customer service team is now looking into the matter and will contact you directly in an effort to resolve the situation as swiftly as possible.

    Kindest regards
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